Question about Hoover U6437-900 / U6439-900 Windtunnel Bagged Upright Vacuum

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Hoover Windtunnel carpet level adjustment

When I try to vacuum my oriental rugs (with the mat beneath) the vacuum is very difficult to push forward and seems to be grabbing the rug. It seems to vacuum okay on hard surfaces and regular carpet. The lever for the carpet height adjustment doesn't seem to have any effect. I haven't seen any problems addressed concerning this part of the machine. Does anyone know if this is a common problem and what the solution would be? Any help or suggestions is appreciated.

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The suction is so great that it sucks up your carpet, then nothing works. I get my children to stand on the corners/edges of the rug so that it stays perfectly flat on the floor while I vacuum. Or, you can turn off the brush roller (set it to "hard floor" setting). Or, tip the vacuum cleaner's front up slightly while vacuuming, to reduce suction.

Posted on Nov 12, 2008

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