Question about Whirlpool Dishwashers

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I have a Whirlpool model DU1055KJVQ1, Type 575-0 under-counter dishwasher which is less than 2 years old. In the last couple of weeks, it wouldn't start intermittently, and I would need to hit cancel on the keypad, and then restart. Now that doesn't work. When I try and start the dishwasher, it doesn't work. I press Normal for the cycle, heated dry for the Option, and then hit Start. The buttons light up for 20 seconds or so, nothing happens and then they go out. Any ideas?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Macmarkus
  • 2605 Answers

SOURCE: Whirlpool dishwasher Model DU1345XTVQO, Serial

Hello, Welcome to FixYa.

Based on your post I understand you have a drainage problem with a Whirlpool dishwasher. t
ypically with these machines having poor washing and incomplete draining it can be chalked up to obstructions in the sump assembly. Here's how to inspect it and clean it if necessary.

Try this link if you think you're not too confident. They aren't pros, but it is a good guide for accessing the sump assembly relatively easy. This combined with my tutorial you should be fine.

http://www.youtube.com/watch?v=iRCCrEwrst8&NR=1


1 ) Remove the turbo wash tube if applicable to your model, it pulls off, i.e.
a6dcf7f.jpg


2 ) Spray arm removal. hold the center nut and spin the arm.
f634f7c.jpg
3 ) Now you can remove the upper spray arm supply tub or referred to sometimes as "rear feed cap".
a ) lift to depress the rear tab, i.e.
87fb0d6.jpg
b ) Then twist the feeder to the right ( clockwise ), i.e.
5f19a61.jpg
4 ) Now you can remove the center nut...

333a8e1.jpg

Then remove the four # 20 torx head screws holding the filter in place, and lift the filter out.

Below the filter you`ll find food debris, undissolved detergent etc, but also a cover with a single #10 torx head screw to remove and the cover will pull straight up and out. the arrows from left to right in the image indicate...
1) screw location
2) tab to pull up on
3) the latch you may need to twist to the left to remove the cover
i.e.
macmarkus_416.jpg
Now you should see the chopper and screen assembly, it too can be clogged up pretty bad, clean it best you can...you don`t really want to remove this part.

macmarkus_615.jpg

NOTE: Pay particular attention to the area where I've placed the arrow. It is a back flow check valve and can get debris stuck in it allowing water to back flow into the sump after the drain cycle ends, hence you get water left behind.

The other thing to inspect is the drain. The proper drain should actually be tied up at least as hi as the top of the dishwasher and the closer to the machine the better, but if it drains into a sink or disposer right next to the machine as long as it is tied up under the sink it should be fine...you also want to rule out any kinks in the hose of course.

Now you'll need to run a "reset" test sequence to observe it's performance. Press the following buttons in this sequence...

HEATED DRY - NORMAL, HEATED DRY - NORMAL, HEATED DRY - NORMAL

This diagnostic cycle may take approx. 15-20 minutes to complete. Let it proceed through to completion and you should be good to go...unless the pump itself is at fault...we'll cross that bridge if OR when necessary.

Let me know how you make out, please keep me informed if you need further assistance or anything is unclear.


Please take a moment to rate me assistance and a short testimony is appreciated as well.

Thank you for choosing FixYa and good luck.

Regards,

Macmarkus :)

Posted on May 24, 2011

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SOURCE: Kenmore Quiet Guard 2 keypad

Sounds like the electronic controls (smart card) are acting up. Try shutting off the power at your fuse box or shut off the circuit breaker for 1 minute them turn the power on again. This fix quite often works on electronic appliances.

Posted on Apr 08, 2007

  • 76 Answers

SOURCE: dishwasher won't start

jamcdani Most likely the problem with your dish washer is bad key pad. It is not repairable and has to be replaced. Whirlpool does not sell it separate and you have to by the whole console assembly. The price range is between $95 and $115 (different colors) and it is not very complicated to replace it. I can help you with the complete step by step instructions and, if you provide the complete model number of your dish washer, I get the part number and the best price for you. Gendos post back...

Posted on Jun 29, 2007

  • 1 Answer

SOURCE: Whirlpool GU2548 green light flashing, nothing working

I have had the same problem with my the same dishwasher. The manual says that "the dishwasher has malfunctioned. Call service to check heater element". I called service and they are saying that replacing the heater element and possibly the electronic panel may be required. Total cost (part + labor) = $350-400!! I am very very upset with Whirlpool right now.

Posted on Oct 09, 2007

SOURCE: Kenmore Ultra Wash Dishwasher LIghts are blinking....

I just read this for the same problem: push sanitize, then heat and dry, sanitize, heat and dry, sanitize, heat and dry, cancel, then open and close the door. It worked. The dishwasher is running correctly even as I type this. 

Posted on Mar 22, 2008

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My advice now a days is :

It's really not advisable to fix a dishwasher that old.
It's putting good money into bad!

Here is an article I just read that you may find interesting.



Repair or replace?
When to pull the plug on your dishwasher

Typically, you'll also find a troubleshooting section for more-serious problems in the owner's manual and on the Web sites of many manufacturers.

Should you pay for a repair or buy a new model? The answer depends mostly on the age of your dishwasher, how much you bought it for, and the cost of the repair. Follow these guidelines from our in-house experts:

When a repair makes sense. If your dishwasher is under warranty or less than four years old , paying for a repair makes sense. Note that dishwasher under warranty might require service from a factory-authorized technician; readers have found them on a par with independent repairers.

When a repair might be a wise choice. If your dishwasher is out of warranty and is four to seven years old, it might make sense to pay for a repair. Readers paid $100 to $200 for a repair. But you might want to buy a new model even at this stage, given that today's models are quieter and have added features. They pay for them selves in only a few years due to higher energy efficiency which is another plus: Energy Star-qualified models made after April 28, 2008, are 43 percent more efficient than conventional models built before 2001 and 56 percent more efficient than those built before 1993.

When it pays to replace. The repair costs more than half the price of a comparable new dishwasher. Our data also show that it doesn't pay to fix a less-expensive dishwasher six or more years old .
Thanks to better recycling programs, less than 10 percent of a dishwasher you replace is likely to end up in a landfill.


Thank you for using our services to advice you.
Please remember to leave a rating!

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