Question about Kenmore 97912 Top Load Stacked Washer / Dryer
Hello, this is Ava with Think Crucial.
You may find the User's Manual for your Kenmore model by clicking the link below.
Kenmore 97912 Operating Instructions Manual
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Posted on Apr 27, 2018
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Posted on Jan 02, 2017
If this is a small combo the problem is probably one or more of the suspension springs has become detached. You need to get the washer cabinet off. take the panel between the washer and dryer off. then there are 2 clamps holding the washer top on. they are in rear right and left. Once you get the top off you will be able to take the front of the washer off. At that point you should be able to see the problem under the tub. In most cases you can reinstall the plastic shaft back into the spring by screwing them back in.. This is not easy but can be done.
Posted on Mar 03, 2008
SOURCE: kenmore washer/dryer combo
I Can give you a few things to check if your mechanically inclined, but if you dont feel comfortable digging into the machine I would suggest a technician visit.. if you feel like digging into it send me an email at email@example.com and we can begin
Posted on May 30, 2008
Try shutting breaker off FULLY!!! and then try again...
Often 1/2 trips, motor will still run, but no heat. Breaker not always evident, but click off (push fully off) and back on, and test again, also check for good air flow at the outside vent.
Posted on Oct 10, 2009
There is an EXTERNAL fuse on the back of the unit.
Service manual is inside the machine's shell in plastic.
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Posted on Sep 10, 2010
Tips for a great answer:
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Item #2986 (OEM Part)
Thermal fuse. If the dryer overheats, this device stops the flow of electricity to the heat source and/or the entire dryer. It is located on the blower housing and cannot be reset. The most common cause for overheating is a vent tube clogged with lint, a birds nest or other debris.
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