Question about FrancisFrancis! X1 - Stainless Steel Espresso Machine

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My francis Francis X1 constantly drips water from the steam wand. i've decalcified and decalcified. Any help??

Its when its heating up and especially when its brewing. I can;t get the knob any tighter.

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  • FrancisFrancis! Master
  • 1,711 Answers

The problem is with the two O ring which are on the steam knob srew. So you need to disasemble the steam knob srew by turning it all the way reverse. On the srew axis you will find two O rings which must replace. You can fint easy replacements O ring from DIY shop they usuly have O ring kits with diferent sizes so take one with youto match it with that of the shop.

Posted on Feb 25, 2012

Testimonial: "just wanted to follow up on this... i unscrewed the steam knob screw, and indeed, it was the problem. the o rings were fine, but the metal collar they were near was completely defective and torn up. i ordered a new steam knob screw from illy and voila!! my machine works like a charm!!! thanks!"

  • apfoff Feb 27, 2012

    Thank you so much! i'll try this solution and post the results. Thanks again!

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6 Suggested Answers

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Posted on Jan 02, 2017

SOURCE: Steam Wand Broken

I soak the steamer tip in flat cola overnight to clean out milk deposits. Run water, not steam through it after that to rinse.
Sometimes I need to use a toothpick to lift off the softened deposits.

Posted on Feb 27, 2008

jmgldsmth
  • 1869 Answers

SOURCE: Francis Francis X1 - Cleaning lime from tank

CLR rinse followed by a vinegar brew then a clear water brew cycle

Posted on May 21, 2009

  • 1089 Answers

SOURCE: drip drawer for white FF X1

HI
Try Illy.com
877-469-4559

They should be able to point you in the right direction

Posted on Nov 24, 2009

  • 1089 Answers

SOURCE: francis francis X1---the steam nozzles won't work,

HI Unscrew the chrome tip from the wand. Then check the wand tube for a plug. Insert a paper clip into the wand tip to see if there is a restriction.

Posted on Feb 07, 2010

  • 11 Answers

SOURCE: Francis!Francis! X5 leaking water from steam wand

Try descaling it.

Posted on Jan 30, 2011

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I for some reason lost the chat session, at my end with you earlier, this is mr bean. Did I help you to the point of checking out local restaurant. Supply stores or espresso appliance repair shops in your area? I wrote you earlier back, and don't know if you got my message of taking it in local to have them put on the new wand, with the new o ring. I feel you could do it yourself, you might be able to contact machine manufacture and get that wand from other machine that you want to put on yours and ship it to you, and try put on yourself or local appliance repair/espresso machine shop to instal it, take maybe10 minutes ton change over. Again sorry if last message i sent you didn't get or this is a rerun. Fun life if computers lol . Please let me know if I have helped, thanks mike (mr bean)

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HI Unscrew the chrome tip from the wand. Then check the wand tube for a plug. Insert a paper clip into the wand tip to see if there is a restriction.

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Leaking water from steamer


For the grouphead check the basket there might be a slight bump around the edge that is preventing it from making a good seal when it contacts the gasket in the head. If the Double works fine then the gasket is not the problem.
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Pour in a solution of 50% distilled white vinegar and 50 % water. Set the steam wand knob to a water setting, and run the solution through there. I would suggest letting a small amount of the vinegar/water solution drip out, then cut the machine off for about 20 minutes - allowing the vinegar to thoroughly soak and decalcify the insides. After 20 minutes, let the remaining vinegar/water pour through.

If the problem persists, Francis Franic is now owned by illy - 1-877-469-4559
-Tha Mp3 doctor

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