Question about Vizio P50HDTV20A 50 in. Plasma HDTV

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No sound, no picture

Worked in the morning. Daughter was trying to figure out how to connect her laptop to view on tv. She plugged a cord into the service port, the tv went off, unplugged the cord, the tv came back on. Called cable company to ask about viewing internet on our tv and the tv wouldn't turn back on. If you unplug the tv and plug back in you hear it click on. The screen looks a little lighter and you can hear it like it is on, but there is no picture, sound or anything. The power light button isn't even on. You also can't turn it on or off with the power button. Nothing happens. Been told it may be the bulb. Don't know what to do next. Out of warranty.

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  • Cheree Chabot Feb 23, 2012

    I contacted Vizio. I told them that we plugged into the service port. Was told I most likely fried the tv. Don't think I will even bother having a repair service come out. Have always been partial to plasma. Any suggestions on plasma vs. LED??

  • Cheree Chabot Feb 25, 2012

    Yes, we are having our plasma tv repaired. Costing $500 though. Of course about half of that is labor. Note, don't ever touch the service port!!!

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Hello sorry to hear that. From your description it sounds like your signal board may have been damaged by you plugging in your laptop to it. The signal board is the one with the tuner on it.

Posted on Feb 23, 2012

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My darling husband is set on LED tv.best wishes...hope he doesn't see your post and get's a bright idea on how to get a new tv in the house! :-)

Posted on Feb 23, 2012

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