Question about HP PhotoSmart 1215 InkJet Printer
I had a paper jam. Removed paper through back. Eerror lights stayed on and carriage just runs rapidly from side to side and makes teribble banging noise. Cannot see any obstruction. Phoned telephone assistance line and they said turn off. turn back on. Hold down ON and PAPER SIZE buttons. When released same problem persists. Cannot print at all now. Thank you. Regards Roberta
SOURCE: HP 6940 will not print
Turn the printer off
Open the back door and
gently turn the paper roller upward until it clicks. Make sure the door is securely closed. Wait a few more minutes then turn the print back on. I hope this helps.
Posted on Aug 15, 2008
i cleaned the clear file strip behind the carriage by rubbing it between my fingers and my printer started working again. before that i had paper jam and carriage jam and it wouldn't do any printing or copying.
Posted on Nov 09, 2008
Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.
Posted on Jul 22, 2009
SOURCE: Won't print. Message says
It is giving carriage jam not a paper jam the carriage is the part which carries cartridges on it. It seems your carriage is jam and can't move left and right so open the door and try to move your carriage with the help of rubber roller which moves your printer. Also clean the steel road on which the carriage moves just check at the corner of cartridge carriage if any paper bit is stuck or excessive paper dust has jammed it. If this does not solves your problem kindly comment back.
Posted on Jul 28, 2009
Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.
Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.
Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.
Posted on Jul 27, 2010
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Check the Encoder Strip (metallic) that runs the length of the printer in the back of the carriage. If it is loose the carriage will not line up correctly in the printer and cause the lights to flash. On the inside right of the printer behind where the carriage sets when you change the ink look to see if the metallic encoder strip has come off the hook. If so simply reattach it to the little metal hook and the printer should start working again.
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