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My kenmore only gets cold and the freezer has frost built up along back rear panel

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Remove rear inside panel in freezer and defrost with a hand held dryer,then check heating element under the evaporator coil inside this panel,then make sure the defrost thermostat ( a round disk ) located on the top of the same coil is good ( it has to be under 25 degrees to check if its good ) if both check good,then it can also be the defrost timer or Adaptive Defrost Control depending which type of defrost timer it uses

Posted on Feb 23, 2012


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Posted on Jan 02, 2017

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SOURCE: Refrigerator Not Making Ice, Frost in Freezer and Refrigerator Not Cold

It has a defrost problem.  Most likely cause would be the defrost thermostat which clips onto the evaporator behind the back panel in the freezer.  Next most common would be the defrost timer.  Third would be the defrost heater.  Let me know if you want to try to test these parts.  If so I will need the entire model # from the sticker in the fridge or on older models on a plate at the bottom front below the door.

Posted on Oct 10, 2007

  • 828 Answers

SOURCE: kenmore sideby side fridge

You have a defrost system problem. Defrost is controlled by a timer which energizes the heater circuit. The heater circuit has a radiant or cal rod type heater which melts the frost from the coil. When the coil reaches a temperature where all ice would be gone a termination switch opens and shuts of the heater. The timer will continue to run until defrost time expires (18-22 minutes).

If you can locate the timer there is a clutch head screw to advance the timer to the defrost position. Turn the screw clockwise SLOWLY until you hear one audible click. The heaters should come on and defrost take place. If the unit restarts after the 18-22 minute period the timer is good, if it does not restart advance the screw to a second audible click and it will restart.
If you had to turn the timer the to second click to get it started cooling replace the timer.

If the unit restarted after the 18-22 minutes and defrost did not happen your problem is in the heater circuit. This would be an open heater or bad defrost terminator switch. To access the heater and defrost terminator the back panel in the freezer section must be removed. With an Ohm meter you can check the heater to see if it is good.

Posted on Jul 02, 2008

  • 1 Answer

SOURCE: Warm fridge, cold freezer

I had the same problem. There was tons of ice build-up in the freezer back wall which prevented the cold air from flowing into the refrigerator section. I removed all the products from the freezer, and melted the ice - even took off the back panel (lots of ice back there). It solved the problem.

Posted on Feb 19, 2009

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SOURCE: refrig section not cold

thats blockage to frig area....get a cooler and put yer food in it and de frost....should be like new....if not the blower to the lower unit is most likely bad....depending on the age of the unit you might be better off (if affordable) to replace it...

Posted on May 10, 2009

  • 1 Answer

SOURCE: Hotpoint fridge problem, warm fride, but freezer working good

Fridge along bottom shelves is much colder than the very top shelf which has milk etc., leading to spoilage. Fridge is at highest setting. In the upper left rear of the fridge compartment, is a cover for what I believe to be a circulatory fan. However, trying to remove this cover is difficult.
It seems that the clip nuts to which the two (2) small capscrews fasten are free wheeling and not allowing me easy access to the motor.

Please advise.

My model no. is HSS221FMD WW

Posted on Aug 09, 2009

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Kenmore elite bottom freezer. Isn't making ice and the water dispenser that is in the fridge is pouring warm water not cold. Any suggestions on how to fix?

What is the temperatures inside the fresh food section? Is the freezer is beginning to get a layer of frost buildup on the rear wall? If yes a layer of frost is building on that rear panel then we need to look into three main parts because what you described is possibly due to a defrost problem causing temperatures to rise because a large area of frost is blocking air circulation behind the rear panel inside freezer. The parts are the=> 12868513 Main Control Board 67002493 Defrost Heater and the=> 67003426 Defrost Thermostat Answer about the layer of frost and I will help you narrow this down to what part you may need to replace but, Thanks Sea Breeze

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Hi mattwhodges,

This issue is usually cause bya defrost problem. First thing that you need to check is the freezer area.Please look at the back panel inside the freezer. If you notice a frostcovering at the back panel, you have a defrost problem. The only part inside the wholerefrigerator that "get cold" are the coils inside the Freezer. Thecoils need to stay free from excess frost build up so that air can pass throughthe coils and will reach the refrigerator section. The compressor and fans willshut off and machine will go into defrost mode every eight hours or dependingon the type of defrost timer or control you have. When the refrigerator is indefrost there is a heater that is tied into the evaporator coils inside thefreezer that comes on. This heater is behind the rear panel inside the freezerwhere the evaporator coils are located. It melts the frost that has accumulatedover the course of time. After about thirty minutes the machine comes out ofdefrost and goes back to normal operation. The first thing that you cando to get the machine running is to remove the rear panel of the freezer.Please remove all the frost ice that has built up. The best method is to pourhot water over the coils. The water will drain out the freezer through thedrain hole in the bottom of the freezer under the evaporator coils. Once all the frost is gone,you could put the machine back together and it would work fine. For a few days,until the frost has developed again due to the defrost issue. That would onlybe a temporary fix. Hope it helps. Thank you for using FixYa.

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Good day,
If the freezer gets to normal temperature, then the cold control (thermostat) is defective and needs replaced.
If it fails to reach 0 degrees or colder, then there is an issue with the system.
Loss of refrigerant is one item. If it's frost free then it could be a defective fan motor behind the back panel, or the defrost system has failed. (frost building up on the rear panel).

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1 Answer

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check for frost build up on rear panel of freezer section. if so your unit is not going through defrost cycle. if you get frost build up on the evaporator then your cold air flow into fresh food side has been restricted

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1 Answer

I have a Kenmore refrigerator (model 253.63732300) with freezer on top. The freezer section is cold but the lower section or the refrigerator section is not cold. It is warm. Any suggestion on why this is...

Hi, Check in the freezer section and see if there is frost building up on the rear panel. Notice if the evaporator fan motor is running. If there is frost, you need to repair the defrost cycle.
Please let me know if this what you find so I can assist you further.


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1 Answer

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Hi, You can check and see if there is frost built up on the rear wall inside the freezer. If there is frost, you have a defrost problem.
Check and see if the evaporator fan motor is running in the freezer.
Check these out first and let me know so I can assist you further

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1 Answer

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you have a defrost prblem or a leak in the sealed system.if you see frost built up on back freezer wall then it is a defrost problem also check evaporator fan motor to see if it is running.if machine is in defrost you wont hear when compressor is running see if fan is running.

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if your freezer is still freezing fine, except for perhaps a slight softening of ice cream. this is a good sign. the second fan you are looking for is located behind the back wall of the freezer, emptying the freezer will gain you access to the screws to remove he panel. you should be able to hear the fan blowing when the freezer door is opened.if indeed the fan is blowing you may have frost building up on the rear panel, this would indicate a defrost problem( unit not self defrosting) and so much frost has built up that the air flow has been restricted to the refrig compartment

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