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We purchased a new H/P laptop and when I insert the disc wegotwith the printer Lexmarkx125 it cannot find the device software for the printer. We bought the printer in 2002. Mrs. B

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If your New HP Laptop is Vista you might need to go to Lexmark.com and search for the Vista drivers.

Posted on Oct 27, 2008

  • Mike S
    Mike S Oct 27, 2008

    Your printer was made in 2002, vista was released January 2007... I am only assuming your PC is Vista.. as there have been so many problems with drivers for Vista..

    If you hook this Printer to your PC via USB. I believe it might install, the drivers might already be there for it.

    Not certain about that thou?

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Posted on Jan 02, 2017

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It is possible that the auto-run feature has been disabled. Try opening the CD manually. If you have Windows, double-click on Computer (My Computer for older versions). Then double-click on the optical drive under Devices with Removable Media. Find the installer (exe for Windows, dmg for Mac) and double-click to launch it.

If the optical drive doesn't open, then you have a problem with the disc, the drive, the drivers for it or the registry properties for the drive.

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Now to go back to the drive problem, if you were able to launch the file from the File Explorer (Windows), you may want to reenable auto-run. In Windows 7, click Start > Control Panel > Hardware and Sound > Autoplay. Set the line for Software and Games to Install or Run. You may want to check the box to Use AutoPlay on all media. If the optical disc could not be read, try cleaning the disc (if you see scratches) and try cleaning the optical disc lens. (Did you here the disc spin when loaded?) Check the Device Manager for a triangle with a red x or yellow exclamation point next to the optical drive. (Start > Control Panel > Hardware and Sound > Device Manager) Try to update the driver.

If there was no sound of the drive spinning, you may want to check if the power or data cable have become disconnected inside the laptop (either at the motherboard or the drive). See your laptop's documentation for opening it up or take it to be serviced at a local shop. You may need to replace the drive. An external optical drive can be used to replace the internal one and are fairly cheap. Most connect to one or two USB ports on the computer. The ones that take two USB ports do not need a power brick.

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Sir i purchased hitachi camera pen. it is detected


If you have installed the program. Uninstall it.

Unplug the pen (or any devices associated with it) from the computer.

1. Insert Disc and intstall the program.

2. When prompted, insert the device into the computer as instructed. Follow all instructions.

3. Once installed, remove disc, restart computer.

4. The computer will detect the device as the computer is loading. Wait for all "start up" programs to load, then select the program and it should open and operate.

If it is plugged into a USB Port, and is not being detected, try using another port. Do not plug such utilities into a Port Adapter, as it most likely will not be detected.

It must be plugged directly into a USB Port installed on the computer (or laptop).

Please let me know if you need further assistance.

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Try this web site, choose your OS version, then download what you need:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=446154&taskId=135&prodTypeId=18972&prodSeriesId=446153&lang=en&cc=us&submit=Go%20%BB

Good luck

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Please rate as fixed

S.

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