GN Netcom 9350 headset stopped working, only the blue light on the usb mode button is lit. When you plug the place the headset on base the 4 green lights come on for less then 1 second then disappear. Any suggestions?

Skip dealing with it. You don't need the $110 BS "upgrade" as this is a driver issue. Jabra could very well have provided a downloadable and install-able driver for the GN 9350 that would work perfectly, and tell windows not to use the unsigned USB driver in the headset firmware.

Fortunately there is a quick-fix workaround... it is only a little bit of a pain (and proof that their $110 firmware upgrade is not necessary).
When you want to use the jabra with Win7:
1. Plug it into your computer via USB.
2. Go to your playback devices menu (right-click the speaker icon in the system-tray)
3. Set the GN 9350 as the default device for recording and playback.
(right-click, and test, should error (couln't play test tone)
4. unplug the power to the reciever/base.
5. wait 10 seconds.
6. plug it back in.

7. may need to set it as the default again, but you should be good for a while, just don't switch back and forth too much between computer and phone.

Seeing as you already ruled out a bad battery, it sounds like the unit has gone on you, GN Netcom does offer a full one year warranty on their wireless products, I would recommend calling your distributor, and seeing if you fall within the replacement range.

because of ur phone os propably .....try to plug it into another phone ..if it worked..then try to update os.....

The headsets only work with the Windows 98 (SE), Windows 2000 and Windows XP operating systems.

The following manuals include headset instructions:



Guide gnnetcom.com

Guide additional functions from gnnetcom.com

Quick start guide.

Unplug the unit -- Then grab the ear peice, and slide off the battery, wipe off the metal prongs ...leave apart for a couple minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the battery to charge. But this should solve your issue.

Unplug the unit, then take the ear piece and slide the battery off .... When you have the battery detached from the ear piece, wipe off the metal prongs, leave it off for a few minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the unit to be charged. That should take care of the issue.

You should be able to press the button on the headset as many times as you like and the lifter will respond, whether the phone is ringing or not

Hi I was in a live session with you when you left. Apparently you have not paired the headset with the base. All you have to do is follow this procedure
Place the headset in the charging base->Press the base's pairing button->Both the telephone and USB buttons on the base until the headset's link indicator will light for 2 seconds indicating that the pairing is successful. It should probabl charge after this.
Let me know if you need more help.

Sai.

It only picks up certain digital rings. I changed the ringer on my phone and had the same problem. To fix it, I had to plug in the little microphone that plugs into the handset lifter and place the mic over the ringer speaker. Now it works fine.