Question about GN Netcom GN 9350 Wireless Headset

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GN Netcom 9350 headset stopped working, only the blue light on the usb mode button is lit. When you plug the place the headset on base the 4 green lights come on for less then 1 second then disappear. Any suggestions?

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ginko
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SOURCE: Want to download a manual for the GN Netcom GN

The following manuals include headset instructions:



Guide gnnetcom.com

Guide additional functions from gnnetcom.com

Quick start guide.

Posted on Jul 21, 2010

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1 Answer

How to make a GN 9350 unit work with Windows 7?


Skip dealing with it. You don't need the $110 BS "upgrade" as this is a driver issue. Jabra could very well have provided a downloadable and install-able driver for the GN 9350 that would work perfectly, and tell windows not to use the unsigned USB driver in the headset firmware.

Fortunately there is a quick-fix workaround... it is only a little bit of a pain (and proof that their $110 firmware upgrade is not necessary).
When you want to use the jabra with Win7:
1. Plug it into your computer via USB.
2. Go to your playback devices menu (right-click the speaker icon in the system-tray)
3. Set the GN 9350 as the default device for recording and playback.
(right-click, and test, should error (couln't play test tone)
4. unplug the power to the reciever/base.
5. wait 10 seconds.
6. plug it back in.

7. may need to set it as the default again, but you should be good for a while, just don't switch back and forth too much between computer and phone.

Oct 03, 2011 | GN Netcom GN 9350 Wireless Headset

2 Answers

The charging lights come on when the headset is placed on the stand then go out immediately. I put in a new battery but same problem. The headset is not working.


Seeing as you already ruled out a bad battery, it sounds like the unit has gone on you, GN Netcom does offer a full one year warranty on their wireless products, I would recommend calling your distributor, and seeing if you fall within the replacement range.

Jun 30, 2011 | GN Netcom GN 9330 USB Wireless Headset

1 Answer

The blue light on my base unit is on but the headset does not app


Unplug the unit -- Then grab the ear peice, and slide off the battery, wipe off the metal prongs ...leave apart for a couple minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the battery to charge. But this should solve your issue.

Aug 29, 2009 | GN Netcom GN 9350 Wireless Headset

3 Answers

GN 9350 Headset won't charge, blue light remains off I tried the solution of placing the headset on the charging cradle, then pressing both phone/USB button simultaneously The headset light...


Unplug the unit, then take the ear piece and slide the battery off .... When you have the battery detached from the ear piece, wipe off the metal prongs, leave it off for a few minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the unit to be charged. That should take care of the issue.

Jun 21, 2009 | GN Netcom GN 9350 Wireless Headset

1 Answer

Headset button will not lift receiver unless ringing


You should be able to press the button on the headset as many times as you like and the lifter will respond, whether the phone is ringing or not

Mar 24, 2009 | GN Netcom GN 9350 Wireless Headset

1 Answer

My Headset just stopped working on the gn9350 headset. The base is on but it does not seem to be charging and there is no light on the headset or in front on the charging station. Is there some way to...


Hi I was in a live session with you when you left. Apparently you have not paired the headset with the base. All you have to do is follow this procedure
Place the headset in the charging base->Press the base's pairing button->Both the telephone and USB buttons on the base until the headset's link indicator will light for 2 seconds indicating that the pairing is successful. It should probabl charge after this.
Let me know if you need more help.

Sai.

Mar 17, 2009 | GN Netcom GN 9350 Wireless Headset

1 Answer

GN 9350 Wireless Headset doesn't ring on the headset when phone rings


It only picks up certain digital rings. I changed the ringer on my phone and had the same problem. To fix it, I had to plug in the little microphone that plugs into the handset lifter and place the mic over the ringer speaker. Now it works fine.

Jul 11, 2008 | GN Netcom GN 9350 Wireless Headset

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