Question about Microsoft Xbox 360 Console
Some of the Xbox 360s have been known to have issues with their DVD-ROM Drives, On Older Xbox 360s The actual Drive has been known to cause slight scratching and scuffing to your Games and Movies.
If your Xbox 360 is having problems reading games, their is potentially a problem with the DVD Drives Laser, i had this issue last year with mine, Out of the blue the DVD Drive stopped working and wouldnt read Certain discs. The i would suggest Calling Up the Xbox Customer support Center for your Country (numbers Available on www.xbox.com/support) and explain your problem to the person on the end of the line.
The only solution is usually to return your Xbox to microsoft Free of charge, which will be either repaired/replaced and sent back to you.
Also, once the solution is solved, it is important to NOT leave Games/DVD's In the Xbox's drive when not in use, Especially when moving the Xbox around as this can knock the laser and cause a fault ! their is only ever a DVD in my xbox drive when it is in use, i take mine out all the time to help prevent these sorts of problems.
Hope This helps !?
Posted on Oct 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: xbox 360 dvd drive
Rats. Sorry to hear that. You've got a bad DVD drive. If it's under
warranty still just get your serial number off the back and call
1-800-4MY-XBOX for repair or replacement.
This is a common problem and some people even choose to replace the DVD drive to reduce the noise while the console is operating.
Here's a link to help identify what drive you have in your console now: http://llamma.com/xbox360/Xbox_360_DVD_Drive_Comparison.htm
Here's another user's story of how he solved a similar problem:
Here's a place to buy a replacement drive:
And lastly here's a tutorial with more details:
Posted on Dec 19, 2007
The problem is that the laser is either dying out, is dirty, or is not getting enough power.
so try to fix it using these steps...
- first open the 360 and pull out the dvd drive and open it up too.
- clean everything out good with compressed air, and q-tips dipped in alcohol.
- now you need to adjust the power going to the laser.Sometimes you may have to try multiple settings before getting it justright. Just keep adjusting the resistance lower and lower until itworks.
- if you tried multiple settings and still get the errors, then either get a replacement drive, or a new laser for it. Click Here for how to properly install the new laser.
- if you get a replacement drive, please not that there is a key in the pcb of the drive that must match the key from the motherboard, so you must either spoof firmware with the key, or swap out the old pcb board and put it in to the new drive.
If you need more dvd drive repair help click here
Posted on Mar 06, 2009
SOURCE: Xbox 360 won't play discs
This is the thing to do. Open the drive and look at the tray. Then go to this site to identify your dvd make http://www.llamma.com/xbox360/Xbox_360_DVD_Drive_Comparison.htm
buy a good working drive or a new one you have to open the drive and change the pcb board (circuit board in the dvd drive) from your drive to the good or new one. Then reinstall everything. The motherboard and pcb board are keyed together so you can't just use the drive with out changing the pcb's. If you need a drive I sell good used ones for $29 and $10 shipping.
Posted on Mar 22, 2009
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