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I had an uneven problem with the DC Siloh '09s. Not sure if it will cover all makes and models but I will explain how I fixed it.
Key for the instructions:
Numbering the laces from top to bottom 1-8, outer side of the boot = little toe, innerside = big toe, and on the two laces that lock on either side of the boot (4 in total) toe and heel lace.
1. In order to make the laces even again you need to unlock the heelside lace on the outerside of your boot, this lace controls lace 3.
2. Pull lace 3 using creating slack now that it is unlocked
3. Pull the slack through lace 4 and then 5.
4. Once you have slack in lace 5 unlock the toe side lace on the inner side of your boot.
5. Holding that same lace pull the slack through the locking mechanism until you are happy with the balance.
For moving slackness from the inner to the outerside the opposite approach applies.
If it is not clear, reply and I'll try and take a photo or post a video or something.
Unfortunately Saitek does not have a repair service therefore no spare parts are available at all.
If your Throttle Quadrant was bought less then 2 years ago you should be able to get a replacement for it from your retailer or from Saitek.
Hope it helps...
Sometimes if the boots have been well worn the lace will pill inside its tubing and become stuck. The best way to fix this is to untie the jammed lace at the bottom and then pull from the top to remove the damaged lace. You will also need to get a replacement lace from your Burton store to repair in reverse.
Your car is equiped with a sensor to know if the boot is open or not as to worn the driver if it was open.
It could be that it came a little loose and needs to 1- be adjusted by a body shop.
2- replace the sensor
the website is called www.boatechnology.com once at the address click on the sports tab then select snowboard then scroll down to thiry two. then you will see a list of boots the focus and the prospect ect. lets say he has the focus so you would click on the wording "get replacement lacing and reels" in the upper right hand corner for that specific boot. the rest is up to you to fill out the info.