Washing Machine Fault Code

motor problem get new motor

The recommendation to get a new motor may be overkill and a very expensive option. Also on this site I found an alternative solution which was to just replace the motor brushes. This we did and it fixed the problem, coasting us just £20.15, rather than the £199 quoted for a new motor!

A reasonably competent person needs to remove the motor, identify the brushes and remove - just involves two hex-head screws. When new the brushes will be around 2.5cm long. They need to be around 1 - 1.5cm long to work. Alternatively the spring(s) may be sticking, preventing the brushes from being pushed against the rotor.

When calling suppliers to enquire as to availability I needed not just the product description, but also the PNC and serial numbers (located inside the front door), as types of brushes have varied during the production period. However the outlet I went to still did not have the correct bush - housings were different. The chap serviing very kindly swapped new brushes into the existing housings - this is something you could do yourself if you cannot get the exact same ones - just a little fiddly.

Hope this helps!