Question about HP Officejet 5610 All-In-One InkJet Printer

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WON'T EVEN TURN ON

I CANNOT GET IT TO EVEN TURN ON!! I TRIED THE UNPLUG DEAL. I TOOK IT OFF THE STRIP AND PLUGGED IT INTO THE WALL PLUG NOTHING!! HELP!! IS THERE A REPLACEMENT PLUG OUT THERE AND WHERE??

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  • ttoonen Oct 29, 2008

    My printer don't come on and when the phone is pluged in the phone don't work.

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Hi htmeross1 -

in case you have this problem in the future... here's a couple HP support links that might help:

this one is to a doc re: the printer won't even turn on:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01321436&cc=us&lc=en&dlc=en&product=441125

this is to general support info/links for your model:
http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=en&cc=us&docname=c01321436&product=441125&

hope these help if you ever need them again.
- JW50

PS - Note: If you try to go to this link from a site overseas and the web page will not come up, try adding "amp;" after each "&" in the URL.

Posted on Nov 04, 2008

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Is pinter plugged into a power strip? Try plugging directly into wall. Make sure wall outlet is working correctly, try another item in plug in. Does printer have a power module or brick that is plugged into printer? That power module is there to protect your printer during a power surge, it may need to be reset. Is there a light on that brick or power module? If so, does it light up? If not, could be a bad power module. There is no such thing as "reset" button, so don't look there...It will have to be reset in a series of ways for an "external" module.
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  5. If the printer uses a power module with a detachable power cord, reconnect the power cord to the power module.
  6. Reconnect the power cord to the rear of the printer.
  7. Plug the power cord directly into a wall outlet. Do not use a power strip or surge protector.
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  3. Wait 15 seconds.
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printmastert_60.jpg

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printmastert_61.jpg

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