Question about GE 25881EE3 Phone

2 Answers

Phone asks to press memo for setup instructions

I have had this GE corded/cordless multi handset phone for a few months and really like it. All of a sudden it keeps saying "Press and hold memo button to receive setup instructions." If it happens while I am on the phone, I get disconnected. I have tried unplugging the phone both at the back and from the wall jack to no avail. Has anyone had this problem? If so, what is the solution? It is under warranty and I can send it back, but in the meantime I will not have a phone!

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  • Anonymous Dec 24, 2007

    same problem.

    Never buy General Electric. Never.

    M

  • inklings Sep 02, 2008

    I am having the exact same problem only the Initialization message started right from the beginning. It doesn't always disconnect the phone call when I'm on the phone. But it drives me crazy telling me to initialize every hour or so. I might need to find a 12V adapter.



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2 Answers

Never buy General Electric. Never.

Posted on Dec 24, 2007

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We have that same phone and have experienced the same exact problem. I called the 800 GE support number but they couldn't do much except to suggest the norm - unplug, remove batteries, wait and plug back in. They also suggested that we call our phone provider and give them the REN number from the back of the phone. This has something to do with how many phones you can have connected at the same time. We called and they verified that there was no problem. Finally we switched out the 9 V transformer that came with the phone with a 12 V and things seem to be working fine. It's only been a couple of days but we were getting that annoying 'Press and hold menu button' at least once every 1/2 hour so things are looking up!!! ;)

Posted on Oct 08, 2006

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    Does the Phone Power Up?
  1. When you pick up your GE cordless phone and press a button, the phone should beep as a confirmation that a button has been pressed. If the telephone handset does not beep, or if it does not respond to any buttons, the battery may be in need of a recharge. Verify that the cordless phone base unit is plugged in to an electrical source, then place the handset into the charging cradle. If no lights illuminate on the phone, or if charging fails to correct the issue, clean the metal charging contacts on the cordless handset and place the phone back on the charger. If it still fails to respond or to charge, the unit may need to be serviced or replaced.
  2. Does the Battery Hold a Charge?
  3. If the cordless phone charges up and appears to be ready for use but dies after only short periods of use, the internal rechargeable batteries may need to be replaced. Replacement batteries are widely available at electronics and discount retail stores. Note your phone's exact model number, as this number will be necessary when purchasing a replacement battery.
  4. Listen for a Dial Tone
  5. If the GE cordless phone powers on, and beeps when you press keys, but no dial tone is heard, one of three problems is the likely culprit. The phone's batteries may have an insufficient charge to fully power the phone, a condition that can be corrected by simply placing the phone back in the charger. If the batteries are charged, but no dial tone is heard, it is also possible that another telephone in your home or office is "off hook" or in use; verify that all telephones, fax machines and modems are securely on the hook. If there is still no dial tone, your telephone service may have been disconnected or require service by your local telephone company.
  6. Listen for Static
  7. On some GE cordless phone models, particularly older models, static may be heard if the radio signal between the handset and base unit experiences interference. Common sources of interference include unshielded electronics, appliances, and radio transmitters, as well as high-tension power lines. If your phone offers an option to change channels, try several different channels to see if the static is eliminated. If static continues to exist, or if static can be heard on wired phones sharing the same line, your telephone line may require service.
  8. Verify Your Handset is Registered
  9. Some models of GE cordless phones may display a message on the display screen that the handset needs to be registered. If this message appears, move the handset close to the base unit and press the "Prog/Mute" button near the bottom of the handset. Next, press the "Pager" button on the base unit (your handset may instruct you to perform this step). Finally, press the "Prog/Mute" button on the handset one more time to complete the registration process. Your GE cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of cordless home service with quality sound and features. There are many models of the GE Cordless Phone. The most current models, including the DECT 6.0, have standard features such as call waiting, caller ID, visual ring indicator, phone number memory and digital answering systems .
  10. Before you use your GE Cordless Phone, ensure that you have all the parts. Your cordless phone package should include the phone base, a handset battery pack, a battery compartment cover, the cordless handset, a wall mount bracket, and a telephone line cord and AC power adaptor. Once you have confirmed that you have all of your parts, insert the handset battery pack into the handset and replace the battery compartment cover. Insert your telephone line cord and the AC power adapter into the phone base. The phone base identifies the telephone line as TEL LINE and the adapter as AC. Plug the phone base into the electrical socket. Place the cordless handset into the base. Allow the phone to charge for at least 16 hours before its first use. Failure to fully charge the battery before its first use will result in poor battery performance.
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  12. GE Cordless Phones are designed to be simple and convenient to use. To place or answer a call, press the TALK button. You can pre-dial a number by dialing the number before pressing the TALK button. When you are ready to make the call, press TALK and the phone will dial automatically. To answer a call that is waiting on the other line, press the FLASH button. If you experience call interference or bad reception while on a call, press the CHANNEL button until your line clears

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