Question about Sony Handycam CCD-F555 Camcorder

8 Answers

Can't open door - can't eject tape

The camera side door will not open. I have even taken the outer door off to see if there is a level or something. I cannot get the mechanism to move. It is as if it is frozen. There is a tape in there and I can't get it out. What do I do? I need to use this camera to transfer some taped info to a vhs or cd. I need this fast - can you help me with this?

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  • 2 more comments 
  • asmaida Oct 27, 2008

    I have not tried to forced the door open.

  • asmaida Oct 27, 2008

    This is evidentially a mechanical problem. What can I do? I am mechanically adept.

  • asmaida Oct 27, 2008

    how do I apply 4.5 volts dc to the loading motor?

  • asmaida Oct 28, 2008

    The tape is the correct size

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8 Answers

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  • Sony Master
  • 19,396 Answers

I do not think this is any electronic fault.

When old Sony handicam do not open, it is usually because the tape is jammed arounf the tractors inside the camera.

Even if you are mechanically adept, by taking apart the whole camera side panel, unless you have worked on this kind of electronic before, you risk to transform your camera in a bunch of bits and pieces that you cannot assemble back together.

Ensure first tat the camera is powered up, and it is working, eventually connect it to the AC adapter if you are not sure about the battery charge.

Press repeatedly the eject button, and at the same time try helping the door to open, either with your finger or with a plastic lever, do not put too much strenght.

If you can open the door enough to extract the tape, try extracting the tape with long thin plyers, then cut the tape ribbon and remove it from inside the camera.

If that does not work, you need to take apart camcorder side to remove the tape.

If you have to disassemble, better getting the service manual for your product.
I do not have the repair manual for Handycam CCD-F555, but you can buy it here : SONY CCD-F555 Service Manual.

Here you get the manual for a different handycam for free, just to give you an idea on how to use the service manual: SERVICE MANUAL CCD-TR818.

If you need to replace parts after the removal, you also find parts here.
SONY ORIGINAL PARTS

Posted on Oct 28, 2008

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  • Master
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I'm sorry about the discourse you have witnessed here. Lets get to the problem at hand.

First, these are not the easiest units to open up without damage to internal cables. That being said, perhaps a little more info would be helpful in tracking down the problem. When you attempt to eject the tape, do you hear any motor attempt to run? We need to determine whether or not the unit even realizes that you wish to eject the tape. Does the unit turn on at all? Any indication of activity in the viewfinder?

With the cover removed, can you see the tape? Is it wrapped around the heads still or is it inside the cassette?

Please update this and we'll move on to the next step based upon your responses.

Thanks,
Dan

Posted on Oct 28, 2008

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  • Master
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The tape can be manually ejected by using the VTR menu.

  1. On the VTR control panel, press MENU + LEFT ARROW simultaneously.
  2. Press the UP ARROW or DOWN ARROW button until SUPPORT SERVICE is selected.
  3. Press the RIGHT ARROW button.
  4. Select the MANUAL EJECT option, then press the RIGHT ARROW button.
  5. Follow the on VTR display instructions to manually eject the tape.


  6. NOTES:
    • If the problem persists remove the VTR cover and locate the S201 switch on the SS card and set switches ONE and FOUR of the S201 to the on position so the VTR is set to service mode.
    • The switch is sometimes tricky to locate, because it looks like a dual in line IC at first glance however, it is a set of eight switches.
    • The switch is in plain view on the top left of the card when viewing from the front of the VTR.
  7. Press the EJECT button from the control panel.
  8. NOTE: If the tape will not eject after several attempts contact the nearest Service Center for assistance.



    Hope this will help
    Thanks
    Kevin

Posted on Oct 28, 2008

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  • Expert
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Do NOT apply voltage to the loading motor. This is a BAD IDEA as you will likely fry the drive circuitry for the loading motor and compound the problems you already have. You best solution is to take the camcorder to an authorized service center to have it checked.

Posted on Oct 27, 2008

  • Any Guy
    Any Guy Oct 27, 2008

    Good idea welcomejee, recommending he disconnect the motor before applying the voltage. Wonder where you could have got that from? Might have helped to consider that BEFORE you suggested he apply voltage to the motor.

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Was the tape you put in the right size and model? If not, that could be the reason the door jammed. It could have got caught up on the tape. Check the tape case to make sure it is the right size. If it is not, you might need to get a screw driver and unscrew the whole thing manually and see if you can eject it manually that way. Then check to make sure the motor has not burnt out. You might need it replaced.

Posted on Oct 27, 2008

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  • Master
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There is some mechanical problem in your camera .

You gently tap on the sides of camera and try to open the tape .

Posted on Oct 27, 2008

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  • Expert
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Do not force it to open.as it should normally open please check if something is blocking the side door to open..
do it gently.
reply

Posted on Oct 27, 2008

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  • Master
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How old is your camera?
Seems it has weak capacitors in circuit.

Posted on Oct 27, 2008

  • 3 more comments 
  • Shahid Electronics
    Shahid Electronics Oct 27, 2008

    Your camera CCD-F555 is 1991 model ( 17 years old ) and definitely has many weak capacitors on circuit boards.
    In my opinion, it can not be repaired. If you want to take out cassette, you need to open camera and apply 4.5 volts dc to loading motor, so mechanism will move to unloading status and cassette can be ejected in that way.
    Good luck.


  • Shahid Electronics
    Shahid Electronics Oct 27, 2008

    You need to open side cover of camera and there you will see cassette mechanism, there is loading motor at left corner of mechanism near video head (drum assembly), apply 4.5 volts by using external power supply, if you have.

  • Shahid Electronics
    Shahid Electronics Oct 27, 2008

    above 4.5 volts application solution is just to take out cassette only.
    let me know is this camera 1991 model or not?



  • Shahid Electronics
    Shahid Electronics Oct 27, 2008

    One thing important...
    disconnect loading motor 2 wire connector from circuit board before applying 4.5 volts to eject cassette.

  • Shahid Electronics
    Shahid Electronics Oct 28, 2008

    @mistersony,
    CCD-F555 is already fried item as its 1991 model.
    I forgot to mention unplug motor connector in 2nd comments and later I realized it.
    Thanks for your concern.



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