Question about Epson Stylus Pro 9600 InkJet Printer

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Epson 9600 Magenta problems...

Hi guys!

I have a problem with my Magenta in my Epson Stylus Pro 9600. I've been away for 3 months and come back to do a nozzle check and found that my nozzles have become clogged up. Carried out a head clean 12 times a power wash twice and the nozzle check results show that all colors seem fine now apart from the Magenta... I've wasted plenty of ink on trying to fix the problem but I'm pulling my hair out on what to do!?!? Since I called up Epson they have told me my warrenty is over and that the problem seems to be with the whole head part... which is costing me a lot (ouch).

Anyone know what I can do?
Help me please... :(

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  • Fase K
    Fase K Oct 27, 2008

    ...and before anyone asks, I have replaced my Magenta cartridge. (I am using Ultra Color Chrome Ink)

  • Johnd3445 Nov 18, 2008

    I have the exact same problem.... No clue what to do...

  • geek22 Jan 07, 2009

    I have the same problem, I've taken a paper towel with windex to it, many many head cleanings.....magenta just wont work!! Help!

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  • 16 Answers

Sounds like a problem with the damper/cleaning unit.

You need to clean the "pads" under where the print head parks.

Turn off power. open front cover. push it cutter (blue) and slide printhead to the left.

You will see a pad in there. this is the cleaning area. Remove and clean. Also next to this is a wiper. it is vertical and needs to be washed with some rubbing alcohol.

try these and get back to me.

Posted on Jul 12, 2009

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