Question about HP Photosmart 2710 All-In-One InkJet Printer

Open Question

Finding network, rejecting wep code

Through the network option my Photosmart 7210 finds the wireless network, but rejects the wep code when entered. Things have been working previously. The factory reset has now been pushed if that makes a difference.

Posted by on

  • Jeff Scoble Feb 22, 2012

    I have checked the Thompson Gateway settup site and there is only one wep key listed



5 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 111 Answers

SOURCE: Wireless router FIOS upgrade - now printer won't work

If the computers connect but the printer doesn't, then it probably means the wireless router is working ok. Not sure what you mean when you say you turned off the firewalls, but I'll have to assume you mean any built-in firewall on the router and hopefully the firewalls on your Windows computers (still not sure what you mean by "security things").

You mention that you entered the SSID and WEP settings manually. I'd start there in trying to fix the problem. On the wireless router, turn off WEP. Remove any WEP setting information on the printer. Don't worry, you can turn WEP on later after you've established a connection between the printer and the router. Often with wireless devices, you first have to establish a connection with all of your security turned off, then one by one, turn your security measures back on, testing the wireless connection each time.

You've probably already done this, but make sure you've entered the SSID correctly. Sometimes it's that simple a problem.

If these measures don't work, then it could be quite a variety of different issues. Wireless networks are impacted by a large number of factors and it's difficult to diagnose all of the possible problems with just the small amount of information you've been able to provide. does have a web page for your product that gives you a set of troubleshooting steps:

Troubleshoot Wireless Network Connection Problems

Read through all of the suggestions on that page and see if one of them will help you. Sorry I can't offer more, but as I said, there are so many things that can interfere with wireless communication.

The only other suggestions (assuming all else fails) I can make would be to completely turn off your printer then turn it on. If that doesn't work, assuming you installed the printer software and drivers when you first got the printer, uninstall and reinstall the printer, just as you did originally. Sometimes that fixes problems that can't otherwise be detected. It's a last ditch effort, but if you have exhausted all other attempts to fix the network issues, that one might work.

Good luck.

Posted on Oct 13, 2008

  • 1 Answer

SOURCE: hpj4680 won't connect wireless to network,

I had the same problem , I entered the configuration of my linksys router and changed from mixed to B+G in the wireless tab and after that, no more problem, it connected rigth away

Posted on Apr 25, 2009

  • 181 Answers

SOURCE: wireless problem setup/ What is WEP?

The WEP or WPA is the password to get onto the network. Think of the router as the doorman. The printer needs to get into the club so it needs the password otherwise it can't get access.
The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with your router to see how to access this information. Some routers provide more than one WEP key. Use the first WEP key if this is the case.

Posted on May 18, 2009

  • 105 Answers

SOURCE: auto reject faxes

Hi There

Simple answer No ! best way is to get your telco supplier to block the number that is spamming your fax m/c

Regards ~Al "alstech"

Posted on May 25, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Install will not recognise wifi security code

Some things to verify. Ensure that you are trying to connect using the same type of security encryption that the network is using. If you are trying to link via WEP and the network is using WPA or WPA2 it won't connect. Also, be sure that you are entering the code exactly as installed in the system. They are case sensitive. Lastly, some networks are set up to only accept certain devices. Routers can be configured to reject any connections except for those devices with MAC addresses that have been entered into the router data base.

Feb 14, 2016 | Computers & Internet

1 Answer

Rejected sim card

there are two reasons for sim reject..
1)If you entered many times wroung pin or PUK code wrongly..The Sim card get rejected...You cannot use the sim card need to go to store and get the Dummy sim and use it..This is solution for this...You can get the correct Puk,puk 2 code from service provider

2)If the Phone locked to some network and when you insert your sim card in the sim it get reject..You need to unlock it..You can find the network,country it's locked now and get the unlock code and unlock it to use other GSM Network sim card in it..It will accept it ...To get the Unlock code for NOKIA 6300 model Unlock code visit the site buy code and unlock it from service provider lock.

Oct 13, 2012 | Nokia 6300 Cellular Phone

1 Answer

I want to connect to a xbox 360 live but it asks me for a ssid a wpa and wep number where do i get those numbers from

SSID, WPA and WEP are things used to identify and access an wireless network/router.

SSID is the name of the wireless network you want to connect to.
WPA and WEP are forms of encryption/security for the wireless network. Basically it's the password to get onto the wireless network.

Most routers broadcast the SSID information, so you should be able to select it from a list on your Xbox (Scan for Networks option). If not you can also manually enter it.

The WPA/WEP you'll have to know and enter manually. If you forgot it, you can find it in your router's settings. Here's a guide to finding/accessing the password; all you need is access to a computer that is already on the wireless network.

And just in case, here's an official guide from Microsoft for troubleshooting wireless network problems.

Hope you get it sorted out!
(Personal opinion: Wireless is a pain; just use an wired ethernet connection)

Mar 22, 2011 | Microsoft Xbox 360 Console

1 Answer

My main computer is fine with the internet, but i need to connect my laptop up, i entered the pin that it asks for and it still rejects it then it has an alternative, by entering the network security key...

1. open internet explorer on your main computer and type in the top address bar and press Enter.
2. click on Login in the top right corner.
3. Leave the password blank and just click on submit.
4. now click on Security under Wireless on the left.

On this page you will find a wpa or wep key that the security key, so you can enter the same key on the laptop and it will connect to the wireless network.

Dec 26, 2010 | Belkin (F5D7230-4) Router (587009)

1 Answer


Well if u are Using the Same 9 Codes and if its for Wireless Connection
I believe u have it Wrong
Bcoz the Password u have looks like a WEP Key and it Must be TEN in Number

Oct 01, 2010 | Computers & Internet

1 Answer

I reset my wireless settings - both the Name (SSID) and input a new 128 bit WEP passphrase and then generate to create a key. I then check wireless networks and refresh. The new Name (SSID) appears but...

I recommend accessing the wireless settings on your router, cut-n-paste the WEP passphrase into a text document on your desktop, then copy and paste the info when you attempt to connect the next time.

If that doesn't work perhaps you need to backup and delete any wireless profiles previously associated with this device and then try again.

Let me know if this helps..

Mar 14, 2010 | NetGear DG834G Router

1 Answer

I am installing a wireless printer to my laptop. it finds my network when i click on it i am asked for a WEP key. I anot sure what they are looking for.

A WEP key is a security code needed for communication with wireless router so if you don't know that code you cannot connect to router and through the router to printer.
You can change or view that code by entering in wireless router setup.

Mar 04, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

BT HomeHub wireless router which cannot connect to the XBox 360

your router may have incorect connection settings. what i mean is that your router may have security on that rejects connecting to adapter. check if the xbox can connect to the internet via ethernet cable. this will tell for sure if the 1 the adapter cannot read the signal or 2 the adapter is not able read any signals. to test if its the adapter, try searching for other signals.if you find any other signal it means your router. is rejecting to send the signal to the xbox.

Feb 01, 2010 | Microsoft Wireless Network Adapter Xbox...

1 Answer

Sim rejected on nokia n95

There is no way to Reactivate a rejected SIM. This happened because you have entered the PUK code wrongly more than 3 times. Only option is you have to get a duplicate SIM from your network provider.

Aug 10, 2009 | Nokia N95 Cellular Phone

Not finding what you are looking for?
HP Photosmart 2710 All-In-One InkJet Printer Logo

Related Topics:

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

1089 Answers


Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides