Question about Office Equipment & Supplies
I just plugged it in to start it up and it is saying 5011 restart printer. I've restarted several times and continue getting this same message please help!
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Posted on Jan 02, 2017
Here's what you can do....
METHOD #1 - Easiest, but it disables the ink tank level indicators.
1) Ignore the low ink indicator, and press the RESET BUTTON to continue printing. If you press and hold the reset button for 5+ seconds, it will disable the counter for that particular ink tank. Refill tank now.
2) Repeat as needed.
You will get a dire warning that this will void you warranty, blah blah blah. If you do need to take your printer in during warranty and you've disabled ink tank counting, simple reset the entire printer as describe below for the wate tank warning, and nobody will ever know. SAVE YOUR CANON CARTS with a bit of ink left in- your printer will need to have Canon carts installed for warranty service.
3) Eventually you may be warned that the tank is empty. Press reset as above to disable and continue printing.
If you think this entire thing is ridiculous- you are right.
Get an earlier model that takes un-chip carts, like an ip6000, or ip3000, or i960. Much simpler and you get to use the ink tank indicators after refilling.
You can reset the entire printer with the WASTE TANK reset (below) when you need to clean or change the waste tank PAD (its really not a tank) See the above instructions for the i960 and similar for other Canon printer waste tank changes.
Here's the ip4200 reset options:
1) With the printer power turned off, while pressing
the Resume/Cancel button, press and hold the Power
button. (DO NOT release the buttons. The Power LED
lights in green to indicate that a function is
2) While holding the Power button, release the
resume/Cancel button. (DO NOT release the Power
3) While holding the Power button, press the
Resume/Cancel button 2 times, and then release both
the Power and Resume/Cancel buttons. (Each time the
Resume/Cancel button is pressed, the Alarm and
Power LEDs light alternately, Alarm in orange and Power
in green, starting with Alarm LED.)
4) When the Power LED lights in green, press the
Resume/Cancel button the specified number of
Time(s) LED indication Function Remarks
0 times Green (Power) Power off When the print head is
not installed, the carriage returns and locks in the
home position capped.
1 time Orange (Alarm) Service test print .
2 times Green (Power) EEPROM information print
3 times Orange (Alarm) EEPROM initialization
4 times Green (Power) Waste ink counter resetting
5 times Orange (Alarm) Destination settings After
entering the destination settings mode, press the
Resume/Cancel button the specified number of time(s)
to select the destination. For detail, see
"Destination settings procedures" below.
6 times Green (Power) Print head deep cleaning
(Cleaning of both black and color)
7 times Orange (Alarm) Reserved
8 times Green (Power) CD / DVD check pattern
9 times Orange (Alarm) CD / DVD print position
correction (horizontal: X direction)
10 times Green (Power) CD / DVD print position
correction (vertical: Y direction)
11 to 13 times Orange, Green, Orange(Alarm,
Power,Alarm) Return to the menu selection
14 times Green (Power) Left margin correction Not used
15 times Orange (Alarm) Return to the menu selection
Posted on Nov 06, 2008
SOURCE: I have just purchased a
If new make sure you have removed all the packing / tape etc.
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Check all the covers and the rear one as well.
Sounds like the ink transport is moving but getting jammed.
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Posted on Feb 12, 2011
The drum is not pushed fully into the machine.Open the waste toner container door and gently push all units into the printer.Then turn off the printer at the wall.When you power back up the printer should be back to normal.
Posted on Nov 23, 2009
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