I get a paper jam on my OKI C5400 machine. The paper stops on the transfer belt.
My friend just spilt toner into the printer by mistake and i think this may have caused the problem.
Can i fix this or do i need to buy a new transfer belt. Seems a pity to put this machine in the bin as i cannot afford a new transfer belt (costs about £150).
let me know your advices.
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Take out both the drum tray and the transfer belt. Reseat the transfer belt and make sure both clips at the sides are locked down. Reseat the drum tray and checked it is firmly located. Re-try your prints. If it still fails, take the paper tray out and check for a paper fragment in the paper feed path.
This error often comes when there an paper jam or paper tray 1 or paper tray 2 or 3 is empty,make sure that you have enough paper in the trays and secondly make sure that you have there is no paper jam in paper roller, even an tiny particle of paper can cause this error.
Please open all the access of your printer pull out all the paper trays and clean it properly with air blower, this can fix this error.
Your paper feder belt has ink on it and will not feed the paper. Remove the rubber belt and clean it good and clean and use compressed air on the printer tray area. If this does not work open the front feeder tray and set your computer to print from it. After about 500 copys it will normally have c leaned itself and be ready to feed from the main roller.
Unfortunately this may require and engineers visit. If you pull down the MP assembly by using the handle in the middle at the front of the printer you can then see a small "gearbox" at the right hand side of the transfer belt. This is common to feeds from both trays and could be worn. If you remove tray 1 and temporarily tape up the sensor arms to fool the printer into thinking it has a full tray installed, you can the test, by applying a little pressure to the feed roller, to see if it positively moves forward or if you are able to stop it turning. On a brighter note, you may just need new rollers instead of cleaning them.
Magenta toner sensor error. Reseat drum unit. check toner cart. Take out the key that prevents you from putting drums in wrong slot and swap the whole drum and toner assy with another color, if it follows the magenta unit then that is the problem somehow.
I'm not an expert on these but I'd guess either the high voltage unit or LED laser PSU are suffering from an intermittent problem. If you're lucky it's just a loose connector - but I'll bet you've already tried re-seating every connector you can find :)