Question about Canon PIXMA MX300 All-in-One Printer

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Printer Canon MX328, Document in ADF [Press OK] then it shown

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: My printer is a Canon

I had the exact same problem. The Alarm light was always on and the screen said "Document in ADF. When I pressed "OK" it would read "Eject the document". Even after I placed paper in the ADF and the paper would feed the document through it, the error and the Alarm light was still there. I found the solution, Lift the cover to expose the flat bed scanner glass. Under the cover, there is a long white bar with two white tabs perpendicular to the white bar. One of the tabs was retracted. Pull on the tab until it is fully extended. The alarm turns off and there is no longer the error. Simple solution to a damn annoying issue.

Posted on Oct 29, 2010

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komguy
  • 2306 Answers

SOURCE: My CANON PIXMA MP530 is showing the alarm, "Document in ADF."

Open the top cover of the ADF and look for a rectangular hole with a lever stuck down. That lever should only go down when a paper is placed in the feeder, and sometimes they get stuck in the down position. A bent paper clip might help you lift it gently...

Posted on Jun 30, 2009

hawk127311
  • 350 Answers

SOURCE: Getting error message: "Document

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I hope this helps and good luck!
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Posted on Nov 12, 2009

mace1mace
  • 1138 Answers

SOURCE: I have canon 320 MX,

Hi!
look more closely on the ADF section, if there is no paper remains then you must need to check if the paper feed sensor is not press down or stuck. This sensor, a small plastic latch slide is responsible for detecting load paper in the ADF section. Check if there is something that keeping it stuck in that position. You will need to open the cover of the ADF section to do this.

Hope it works.

Posted on Jan 04, 2011

  • 1 Answer

SOURCE: Canon MX330 - trying to use ADF. No doc inside on

Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Posted on Apr 15, 2011

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Support code 2700


From Canon:

2700 Description
This error occurred due to one of the following reasons -
  • An error occurred while copying.
  • The document is still in the ADF.
  • An error occurred while scanning and the document is still in the ADF.
Resolution
  1. When copying, press the [OK] button to dismiss the error, and try to copy again.
  2. If the document is still in the ADF, press the [OK] button to feed out the document.
  3. When scanning, press the [Stop] button to cancel, and then try scanning again.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

Feb 15, 2015 | Canon PIXMA MX340 Wireless Office...

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

I have canon 320 MX, and I recived all the time a messege - document in the ADF, I press OK , then I recive a second messege - close the feeder cover and eject the document.NO documents are in the printer...


Hi!
look more closely on the ADF section, if there is no paper remains then you must need to check if the paper feed sensor is not press down or stuck. This sensor, a small plastic latch slide is responsible for detecting load paper in the ADF section. Check if there is something that keeping it stuck in that position. You will need to open the cover of the ADF section to do this.

Hope it works.

Oct 02, 2010 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My CANON PIXMA MP530 is showing the alarm, "Document in ADF."


Open the top cover of the ADF and look for a rectangular hole with a lever stuck down. That lever should only go down when a paper is placed in the feeder, and sometimes they get stuck in the down position. A bent paper clip might help you lift it gently...

Jun 30, 2009 | Canon PIXMA MP530 All-In-One InkJet...

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