Question about Sony Cyber-shot DSC-W50 Digital Camera

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Similar problem to Green Can't take a picture

I have almost the same problem as Green. When I turn on the camera I see the Cybershot logo appear, then it says "Access" with a black background behind it...the lens then zooms out and retracts 3 times. Then the message appears (Turn the power off and on again). I can still review old pictures on the lcd. Eventually the camera turns itself off. I've tried removing the battery and also the memory card but nothing works. Any ideas?? Thanx.

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Hi there, resoldering the focus motor contacts on the lens unit might be the solution. Replacement of the optical (lens) unit is the ultimate solution. If you want more info please contact me at LIVE Expert Assistance. Best regards, Arpi

Posted on Jul 01, 2007

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Posted on Jan 02, 2017

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I would have the camera looked at by an authorized service technician. You could bring it to a Geek Squad® precinct in a Best Buy™ store and they can send it out for service. The flap that holds the batteries in could possible be purchased from the manufacturer and is probably pretty easy to replace, but the lens is usually much harder and expensive to repair. I hope this helps!

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