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Zebra ZM600 - ribbon in error

I have a ZM600 zebra printer which is complaining about a ribbon being in when it is in direct-thermal printing mode (i.e. doesn't need/use a ribbon). As far as I can see the printer still works, but keeps flashing this error message.

I keep thinking that it must be something to do with the ribbon sensor except that there isn't any ribbon in place for the printer to detect in the first place, so I'm not sure why the error keeps occuring.

Any suggestions would be welcome. Thanks


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Make sure the ribbon sensor is in the proper position and that there is nothing covering it, like a piece of label that came off and got stuck to the sensor. Here is a picture of where the sensor is located. Did you make sure you put the ribbon sensor plate back in? If not you will get this message. Make sure the Print Method is correctly set! Although I exclusively use Thermal-Transfer (ribbon is loaded along with label stock) my 140xIII had Print Method set to Direct-Thermal and printed labels just fine. The only problem I could see was that the Ribbon In warning would not go away.
After changing the Print Method the warning went away and printing continues as before

Posted on Nov 16, 2009

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