I have a ZM600 zebra printer which is complaining about a ribbon being in when it is in direct-thermal printing mode (i.e. doesn't need/use a ribbon). As far as I can see the printer still works, but keeps flashing this error message.
I keep thinking that it must be something to do with the ribbon sensor except that there isn't any ribbon in place for the printer to detect in the first place, so I'm not sure why the error keeps occuring.
Make sure the ribbon sensor is in the proper position and that there is nothing covering it, like a piece of label that came off and got stuck to the sensor. Here is a picture of where the sensor is located. Did you make sure you put the ribbon sensor plate back in? If not you will get this message.
Make sure the Print Method is correctly set! Although I exclusively use Thermal-Transfer (ribbon is loaded along with label stock) my 140xIII had Print Method set to Direct-Thermal and printed labels just fine. The only problem I could see was that the Ribbon In warning would not go away. After changing the Print Method the warning went away and printing continues as before
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The "ribon in" warning is because you set the printer to print DIRECT THERMAL insted THERMAL TRANSFER. The first mode is for printing directly on the thermal labels, not for using a ribon. The ribon sensor detects that a ribon is pressent and you get this message. You need to change the printing mode to Thermal Transfer from the printer Setup Menu, or from the Print Driver instaled on PC.
Make sure that you have the printer set for THERMAL TRANSFER printing and not DIRECT THERMAL. It is possible to run the printer in DIRECT THERMAL MODE with the ribbon installed so in that case when the ribbon runs out the printer will not stop.
did it stay on direct thermal if you not doing any print job ? then i assume you the problem is when you printing .In ZEBRA DESIGNER, there's a printing preference that can be set up... i think u selected direct thermal when you print with zebra designer, that's why whenever u start printing, it show RIBBON IN again. the solution is, Just changed the printing method from zebra designer.
if you aren't using zebra designer, then the problem at your driver. Open Printer & Faxes, then right click your Printer and klik on Printing Preferenced. There u can set up the printing method to Thermal Transfer.
The thing is....... changing the Setting from LCD panel won't change the setting on the driver.
Did you put a ribbon in your printer? The zebra does both direct thermal and thermal transfer, but you need a ribbon to get it to print AND have to change the settings to let the printer know that it needs to use the ribbon instead of direct thermal.