Question about Polar Exercise & Fitness
Hi: I have the Polar F11 for almost 3 years. Back in January I had the battery replaced with an authorized Polar Service Center. The other day I was using my HR Monitor when the screen just froze 10 minutes into the workout. I can't press any buttons to stop the workout or go back to any screen. My question to you is if there is a way to repair it or do I need to get a new monitor?
Hello glmatta, The unit can be repaired. Remove the units battery. Remove the screws holding the case together. Carefully open the case on a table covered in cloth, T-shirt type cloth, disconnect the flat ribbon cables, lightly clean with a #2 pencile eraser, reinsert cables. Use the same steps on PCbd pin connections. Important question, Do all of the buttons have the same amount of snap when pressing & releasing? If not you have a bad keypad. A bad button swith will cause tis type of malfunction. Contact the Mgfr requesting technical support for possible replacement part and cost.
Posted on Nov 05, 2008
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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