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Hi this isMike Houston of DISH Network and I see you have lost your TV2 remote. Until youget your 2nd remote you can put the receiver in Single Mode and putTV1 on the channel you want to watch for TV2 and then put it back in Dual Mode.I can help you in getting your TV2 remote so you can watch TV on both setswithout having to change the Mode setting on TV1, I will send you my e-mail andyou can contact me through there; firstname.lastname@example.org.
Hello, Tommy Faust with DISH Network here. I'm sorry your guide is showing you incorrect information.
What may fix it is a hard reset where you unplug the receiver from the power outlet for 15 seconds and plug back in. If that doesn't work then try a check switch test. Go into Menu - 6 (System Setup) - 1 (Installation) - 1 (Point Dish) and select check switch then select test.
If you are still having the issue or any further questions feel free to ask here.
Hello! Dan Busa here with DISH Network customer service. This is actually how your DVR is supposed to function. A 622 is a dual tuner reciever meaning it's capable of watching or recording two live shows at a time. When you record a show you tie up one tuner, there are two work arounds. You can get an additional dvr receiver or you can set up record preferences and have everything automatically record to tv2.
for the dual tuner, if you are unsure what this is... please look at the back of the satellite box and see if you have 2 sat in cables. if you do, then you need to reprogram your satellite. if you do not have 2 sat in cables then you would need to contact dtv to get this installed.