Question about Brother IntelliFax-2820 Laser Fax
Hello, For the last couple of months, our Brother IntelliFax machine has been jamming on more or less every page it prints out. Normally, when I get a "paper jam" message, I pull out the paper feed tray, and find that a single sheet of paper has gotten stuck just after being sucked out of the stack. I pull this sheet out, put it back in the stack, then close the tray; another page will print, and then the "paper jam" error will re-appear. Does anyone have any troubleshooting suggestions? Or, is it time to just buy a new machine? Thanks
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Posted on Jan 02, 2017
Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence
Posted on Apr 23, 2008
hi,are you sure no paper jam ok check very very small paper in your machine or clean the sensor.
Posted on May 14, 2009
Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.
1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.
Posted on Sep 03, 2009
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