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The ice in the ice bucket clumps together and knocks the auger out of the drive hub model PSD262LHEB

The door seals seem good. could the water be overfeeding and spilling over into the bucket

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  • 61 Answers

YES IT NEEd TO GET 2/3 OFa cup of WATER IF IT GET MORE THE THAT IT WILL SPILL OVER SOME I/M HAVE A AJESTMENT ON IT LOOK FOR A SCRUE AND WILL HAVE A - /+ move scrue to the mines 1 trun and try

Posted on Feb 22, 2012

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SOURCE: Clumps of ice cubes in back of ice bucket

sounds like your just might not be using enough ice and they are defrosting and clumping together.figure your pulling ice from front of bucket the the backs hardly get used espescially in winter your not using as much ice. or ice maker is slightly over flilling water and dripping over rear of unit

Posted on Feb 24, 2008

  • 62 Answers

SOURCE: icemaker auger

To see how the auger goes back together, go the the Sears parts web site and put in your model number. It will show the parts list and a diagram. You may be able to print it out, Don't remember if there is a print option or not but if you have a screen capture program you could also.

Posted on Sep 01, 2008

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SOURCE: Despenser door opens, crusher motor doesn't work

better you call service

Posted on Apr 05, 2009

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SOURCE: GE PS123 MGNA CC Ice Auger

I just finished replacing the ice auger in my GE HSS25GFPA side-by-side and offer some suggestions/hints.
The auger (WR17X11705) was available locally (Appliance Parts Co., $28.97). This fits many other refrigerators. The replacement took a little under 2 hours. I estimate these hints may cut the time by one-half.
There are only 4 screws in the entire ice drawer assembly. It possibly was not necessary to remove the control rod. The other 3 screws hold the front cover. There are also 2 tabs holding the top of the cover.
The most difficult part of the repair was removal of the plastic assembly housing the crusher blades and the front bearing of the auger. This is held in place by only 2 large square tabs on the sides. There is enough space to get ONE side to release BUT to get both released required careful prying with thin-bladed screwdrivers (and prayer). These "tabs" don't push in, rather the drawer flexes out. Once released, the unit slides up and angles to allow removal of the auger/crusher. Re-assembly could not be easier. Stainless sheet metal screws would probably work if you do break something.
Remove the clear inside cover of the crusher assembly and the "C" clip on the threaded end of the auger shaft to separate the auger from the crusher.
And now for my PRIMARY reason for sharing my experience - the %#$@ plastic nut/bearing is a LEFT-HAND THREAD. I only realized this when trying to bend my make-shift split screwdrive back and the SOB loosened right up!
Carefully note the locations and orientations of the blades and spacers as you move them from the old to the new auger.
Good luck!

Posted on May 01, 2009

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I push handal on door and does not make ice motor run got plenty of ice no blockage handal operates shut and open lid seal in door ice throat


pull out the ice bycket,you'll see a metal piece that connects to the auger motor,if you see ice there heat it up with a hair dryer the motor could be frozen or the auger motor is bad,send the model number,also open the door,remove the ice bucket,hold in the door switch and push on the part to let the ice come out,do you hear a humming sound or can you hear the motor run,if not bad auger motor.

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commonly what you will find on that model is the main control board on the back of the unit is the source of your issue, it begins like a computer virus where the unit will render the water in the door feature useless, next goes the ice delivery sys, then the unit does not defrost properly causing cooling issues. But before running out and getting a new control board go by this check list first: 1) make sure your ice bucket is properly seeded, 2) make sure the ice in the bottom of the bucket is not melted together if so empty good ice in seperate container and put back in freezer quickly to avoid melting then run hot water in ice bucket to melt remaining bad ice afterwards completely dry ice bucket and put good ice back in and see if it works properly, 3) make sure the auger mtr is not seized due to door being left open and humidity freezing in mtr gear.

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If you haven't already dumped all of the half-melted ice, go ahead and do that. Rinse out the ice bucket and dry it, so the ice doesn't stick together. When you put it back in the freezer, make sure it goes all the way back, so the auger engages with its drive at the back of the unit. If you hear the motor turning but no ice is moving, the auger blades may have sheared from the shaft. I had to replace the auger in my own Whirlpool for that reason. Good luck - I hope this is helpful to you.

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THere is a plastic "hub" at the back of the bucket which attaches to the auger. THE "hub" catches a "fork" like device at back of ice maker which turns. The "fork" turns and in turn is supposed to turn the auger. That plastic hub could be torn up, broken, jammed, or otherwise not working correctly. That is what is wrong with mine.

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1 Answer

My ice maker makes plenty of ice, no problem with the water either. My problem is that the auger will not turn to dispense the ice out of the bin. The motor kicks on when you push in the buttom, however it...


Pull the ice bucket out, then hold in on the door light switches and while you push a glass into the button for ice (may require two people). Ice dispenser and auger will only work, when you push for ice, when the freezer door is closed, so by holding the light switch(s) in the off position with door open you can simulate door being closed. If you can push the button and see the auger drive turn (with ice bucket out) then check to see if you have some ice stuck between the blades on the bucket, if the auger motor doesn't turn, it may be "ice frozen". Common problem. Remove motor, let sit on counter for about three hours and then reinstall, if it then works then check for water dripping from the fill tube, where the water comes into freezer for the ice maker, and see if it is dripping onto auger motor.

If you put auger motor back in and it still won't turn then more and likely you need an auger motor.

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Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry

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1 Answer

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1 Answer

Clumps of ice cubes in back of ice bucket


sounds like your just might not be using enough ice and they are defrosting and clumping together.figure your pulling ice from front of bucket the the backs hardly get used espescially in winter your not using as much ice. or ice maker is slightly over flilling water and dripping over rear of unit

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