Question about HP PSC 2355 All-In-One InkJet Printer

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Color ink catridge error on hp psc

How do I over-ride the ink level or re-set ink level if it shows empty when new one is installed? I've had this several different times. I tried working it out with hp tech. It resolves it sometimes for a little while, and then will happen again.

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Hi alist,

you're probably already used to going to this link (to check ink level cartridges):
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00257147&dlc=en&product=422000

but have you had a chance to pop around any of these links about ink levels?
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=4740&lc=en&dlc=en&cc=us&product=422000

especially this one on removing/installing ink cartridges?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00257066&lc=en&dlc=en&cc=us&rule=4740&product=422000

and this is a good link for cartridges for this model, too:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00249451&lc=en&dlc=en&cc=us&rule=4755&product=422000

but I have yet to find anything specific to overriding the ink level checking messages... it may be a repeated problem if the sensors need to be cleaned (see above link for details) or if you print on a lot of specialty paper. hope this helps a little.
-JW 50

Posted on Nov 04, 2008

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