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I take it the two fuses you mention were the house fusebox and the fuse in the outlet in your kitchen?
If you know the mains is getting to the hob and nothing at all is lighting up on the panel then this sounds like a job for the professionals.
I can't find any mention of a reset button or user acessable fuse in the manual.
The only thing left to do is check the main wire connection underneath the hob - if it is accessable. (switch off at the wall first!)
Assuming you are in the UK
Service force telephone number is 08705 929 929
Hope this helps.
For the Candy CH642B cooktop: LOCKING BUTTON OPERATION The locking function prevents the children from starting the hob. It is also used for cleaning the control strip as the controls can be locked without the hob being on. To lock the hob : - Press the on/off button - Press simultaneously " - " button and " + " button of the front right zone (CH 633 front left zone), and then press again on the " + " button of this zone. When the hob is locked, the locking indicator " L " is displayed on all zones for 20 seconds.
To unlock the hob : - Press the on/off button. The locking indicator " L " is displayed on all zones. - Press simultaneously the " - " button and the " + " button of the front right zone (CH 633 front left zone), and then press again on the " - " button of this zone. The hob is unlocked.
hi gud day, more of ceramic hob is touch control,try to stay ur thumbmark wen the unlock circle to unlock if u hear the sound it means is unlock also in the other wat u want to operate,or clean the surface coz some oil is coz of not operate properly. tnx gerbee
Our hob has the same problem. I would really like to know the reason for this! Try using a rubber eraser instead of your finger - this works every time with our hob. Covering Up and Down arrows with the rubber, zeros it instantly just like using both fingers. Hope this helps.
gud day,the ceramic hob is very sensitive to operate if u not read the manual.after u unlock the switch go to the control of the hob wat area u want to operate by touching the sensor then if u see the zero # touch again the area,positive side to increase the heat 1-9 the standard control heat.some model & brand have a different operational procedure,try to read the manual 1st or check the voltage of the unit coz the ceramic have a 4voltage standard for different country. tnx gerbee
You press the "on" which is on the left. Press the picture of hob you require and press the up and down for temperature. Then put your pan on the hob and it will work. If you need to adjust the temp you need to remove the pan.