Question about RTO Neat Receipts 00315 NeatDesk Desktop Scanner & igital Filing for PC

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Neatdesk will not feed

Feeds paper thru with calibration, but will not feed to scan receipts

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Posted on Jan 02, 2017

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  • 23 Answers

SOURCE: my neatdesk scanner scans with a large dark line in the center. I tried to clean and calibrate. it is still the same

you will have to repair it

Posted on Oct 03, 2012

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1 Answer

My shape XE-A207 cash register won't roll out the receipt paper when a sale is made. It is trying to print a receipt but the paper isn't rolling out.


Usually a broken feed gear in the printer. If you can hear the feed motor whirring but no paper movement, it probably needs a new printer.

Sep 07, 2015 | Retail Supplies

1 Answer

NeatDesk scanner


paper feeds on printers and scanners can be seriously damaged by thick paper jams. Aside from actually taking the unit apart (which can be daunting) try sliding heavy card stock through the paper path. Don't force it. Sometimes cutting it into a narrow strip (3 or 4 ") helps it slide through.

Mar 05, 2014 | Neat Company NeatDesk Scanner

1 Answer

Blank scan with neat desktop scanner


Connect the scanner to a different computer.
If you get the same result, then the scanner is "dead".
It's moving the scanning-head, but not detecting (or not transmitting) any "non-base-line" information.

Either that, or you have changed the CONTRAST and/or BRIGHTNESS settings to "wash-out" the image -- like looking at a "cream" coloured piece of paper in bright sunlight -- it may look "white".

Feb 03, 2014 | The Neat Company NeatDesk Desktop Scanner...

1 Answer

I use 2rolls of thermal paper, and left side dose not print all


Does the paper feed out of the left side at all? If it feeds, but is blank, turn the paper around so that the shiny side is facing toward the front of the machine as it exits the printer. If it does not feed, you may have receipt turned off. Try printing a daily report. This should work even if the receipt is turned off.

Jun 21, 2011 | Casio Parts Cash Register PC Desktop

1 Answer

Problem with paper roll feed - does not finishing feeding through on transaction need to manually feed to get the whole receipt


hi top of the left side on the cash register their is a button its shape like a arrow .it is the paper feeding key if you wont to manually get the receipt press it

Jan 05, 2011 | Sharp XE-A402 Electronic Cash Register

1 Answer

I am trying to print my guest receipts and it is only printing out a quarter of the sheet with no ink.


hello, lets see if we can seperate problem with computer and printer, try running printers self test, i am curios if the machine will print properly, turn printer off, then hold paper feed button and turn machine on, paper will feed and print, once the first test pass, if you want to print the rest, press paper feed button, and machine will print and cut paper, this test is rather a little long, but it will give you info regarding paper feed, and cutting as well as impressions. if paper is dragging, check to see if the paper in machine is in correctly, you might want to check this out first, if the paper is in correctly, then problem is feeding, this is a little hard to clean, but you might want to try some isoproply alcohol and put some on the lead in paper, just enough to get paper wet, and try to allow machine to feed in, or maybe, if paper is already feeding in wet some area before going into machine with alcohol, and press feed button, and allow the paper to feed thru. tear off paper and try the printer test again. if still fails then machine has a problem and will need service.

Oct 08, 2010 | Epson TM-U220 Matrix Printer

1 Answer

The top feed isn't working for faxing and scanning


The first check is to see if the left rear hinge assembly is broken, it keeps the lid lifted so it won't feed. Otherwise you need to check for any paper clips or scraps in the paper path area, you need to use a flashlight and look both down thru the top and also up thru the bottom where the paper passes thru.

Dec 18, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

Our HP laserjet M1522n has a vertical line going through the paper when using the top feed. the line doesn't appear on copies made thru the computer or on the flatbed, only thru the self feed. any one??...


If you open your "self feed" cover, you should be able to see the scan glass that originals pass over to copy. Clean that glass thoroughly. There is some dirt or whiteout (liquid paper) on it which causes the shadow or line on copies. Let me know.

Oct 15, 2009 | HP LaserJet M1522n MultiFunction Printer

1 Answer

It wont pull the paper through or my feed button will not work


it might be that the paper is not in far another ore there might be a paper jam

Jan 21, 2009 | Matrix Star SP200 Receipt Printer

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