Question about Dell 2135cn Color Laser Printer

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Dell 2135 printing light

Dell 2135 color laser is printing black very light, the colors seem to be OK. I am using non-dell toner and have turned the non-dell toner switch on.

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I would suggest you do not use the 3rd party supply, if you solve the problem with the genuine supply, they are are the same, some time it causes lots of problem, and even void the warrenty.

Posted on Nov 23, 2013

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The black print on my Dell 1320C laser printer is very light (grey) in fact. I replaced the black toner at no avail. The other colors are fine.what can I do to soulve the problem. ...


It sound like you have either a very low toner density set, which would normally be set either through the control panel or the driver, or possibly the Dell Toner conservation system turned on. Here is Dells owners manual info on dealing with light print.
The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge.
  1. Press [Printer Status], and then click the Status tab in the printer driver.
Ensure Non-Dell Toner is not selected in the Printer Maintenance tab in the Tool Box.
  1. Click the Tool Box button.
Set Toner Saving Mode to Off in the printer driver.
  1. Press [Printing Preferences], and then click the Advanced tab.
If you are printing on an uneven print surface, change the paper type setting in the printer driver. For example, change the plain paper to thick.
  1. Press [Printing Preferences], and then click the Paper Tray tab.
Verify that the correct print media is being used.
  1. See "Print Media Sizes and Support".
Ensure that eight yellow ribbons are correctly removed from the PHD (Print Head Device) unit.
  1. See "Replacing the PHD (Print Head Device) Unit" and "Installing the PHD Unit".
Ensure that the developer motor starts.
  1. Contact Dell.
Ensure that the dispense motor starts.
  1. Contact Dell.
When you are printing many images with low density, do the Toner Refresh Mode.
  1. Click the Tool Box button.
  2. Press the Start button to check the density of colors.
  3. If the print is too light, Select Refresh Mode from the list. Press the Start(1)-(4) buttons.
CAUTION: Using the Refresh Mode consumes extra toner.
  1. After you complete the Refresh Mode, select Chart Print from the list. Press the Print with A4(3) or Print with Letter(C) button for 4 Colors Configuration Chart. "Printing" appears.
    Is the problem recovered?

May 06, 2011 | Dell 1320c Laser Printer

1 Answer

When we are printing the printer will not print the right color


try cleaning the heads using the cleaning utiltity on its maintendnce tab, if that doesnt do it, you might have installed non-original laser toner, kindly check also the color settings on what software you use. try also adjusting your screen resolution and color scheme. it could be that what appears on your screen is really not it seems.

Jun 02, 2010 | Dell 1320c Laser Printer

2 Answers

Black toner replaced; now all black printing comes out faded grey


I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
Please consider the following:
If you are using a refilled or third party cartridges that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors.
If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges
Don

Mar 02, 2010 | Dell 1320c Laser Printer

1 Answer

How can I ignore the low toner error message and print black on a Dell 5100cn?


i believe that if you remove the color toner cartridges, it will stop asking and only print black. you may also be able to specify in the print menu settings to disable the color printing

Jun 10, 2009 | Dell 5100cn Laser Printer

2 Answers

Won't print dark black; prints in gray


There are a few possible causes for the light print.

The first is the easiest to try and least expensive.

If you actually had a bad toner cartridge, and the toner was not making its way down the toner tube to the developer, then you may be able to fix the issue by simply doing a developer cleaning on the black developer. What this actually does is force aggitator to move toner down the tube into the developer. You can activate this from the maintenance menu.

If this does not fix the issue, then more then likely the black developer unit itself is defective and needs to be replaced.

Nov 07, 2008 | Dell 5100cn Laser Printer

1 Answer

Deteriorating image quality


Good Evening Robert,

The setting for non dell toner only controls the fuser temperature, and will not cause you any print quality issues. Toner is actually made up of ink and plastic. The fuser melts the plastic to "fuse" the image to the paper. Dell toner is set to "fuse" at a specific temperature. when you use non Dell toners, the temperature required to fuse may be different, and when set to non dell toner setting, the fuser temperature is raised to the maximum to ensure the other toner fuses properly. The down side to this is that you will wear out the fuser sooner then it should.

As far as the print quality issue you are having, it is most likey caused by the imaging drum.

Regardless of the estimated life for the imaging drum as stated by the printer, this is just an estimate. Many things can and will cause the imaging drum need replacing. ( Just yesterday I replaced a black toner in a 3115 that was less then a month old... genuine Dell... with more then 75% expected usage left because it was defective).

On this printer, each of the 3 colors and the black are all independent of each other with the exception of the imaging drum. Even within the imaging drum, cyan and black are independent of magenta and yellow on the first stage of transfer. When you have deteriorated print quality that effects more then one color, the first step is to replace the imaging drum.

The Primary transfer, secondary transfer, and tertiary transfer of the image are ALL contained within the imaging drum.

The chances of having 3 or 4 bad Developers is very very slim. If your print quality issue was related to only ONE color, then I would say you had a bad developer unit ( the 4 items located behind the imaging drum when removed). These are far more difficult and expensive to change.

The BTR ( bios transfer roller ) is the only other item that "could" effect your print quality, however, based on the symptoms you discribed, I doubt it. Besides, if i am not mistaken, the imaging drum kit comes with a new btr anyway.

Although I am sure you may be disappointed with the fact the drum unit is failing while showing it still has life remaining, the solution to replace it should restore your unit to full operation. The unit is light sensative, and effected by physical age as well as the number of prints it has supplied.

Please evaluate the solution i have provided and, rate the solution appropriately to show your support.

Thanks,
Cory

Oct 11, 2008 | Dell 5100cn Laser Printer

1 Answer

Xerox 7700 intermittant banding on a diagonal black only


You most likely have a bad black developer housing.
You can try removing the waste bottle and using that bla\ck stick inside the cover to clean the laser ****.
But it sounds like the developer housing has failed.

Sep 07, 2008 | Xerox Phaser 7700 Laser Printer

1 Answer

Dell 5100cn printer


The only effect that the "non Dell toner" setting has is to raise the fuser temperature to the maximum. Since all toners are made up of ink and plastic, the fuser is what melts the fine plastic to the paper.

Dell toner is designed to melt at a lower temperature, however, since the non dell toners temperature value is unknow, this setting allows for that unknown.

In any case, neither of these things will cause lite, or faded print. In Fact, the toner cartridge for this model is actually nothing more then a toner storage device. Some cartridges contain the toner, the developer, and the drum. On the 5100 and the 5110 this is not the case.

The photo developers are located behind the imaging drum. you can see the 4 seperate developers, in the developer frame, when you remove the drum unit.

More then likely, if only the black is printing poorly, and the colors are printing ok, then the black photo developer is defective. This is a very messy job if you do not know what you are doing, and very involved.

You need to remove the top cover, the left side cover, the high voltage power supply, the supply tubes ( where the toner travels from the actual toner cartridges down to the developers ). Then once the tubes are removed, you have to remove the developer frame from the printer. Then you can get to the actual photo developer.

Good luck.

Aug 22, 2008 | Dell 5100cn Laser Printer

1 Answer

Can I print in Cyan (blue) or magenta?


Depending on which software you are using for documents, you should be able to select output color from within the program; i.e., in Word, you can change the default template to whatever color you wish that is offered on the pallet.

Aug 07, 2008 | Dell 3100cn Laser Printer

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