I brought my mouse from home to work. I connected the USB and pressed the 'connect' button. I then pressed the green power button on the mouse. It isn't working and I'm not sure what I need to do. Any help is appreciated.
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Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.
If all the keys on the keyboard have stopped functioning follow the instructions below to reconnect the keyboard.
This problem is likely to be a lost connection. The connection between the mouse and the USB mini-receiver or the keyboard and the USB mini-receiver can be lost due to several reasons such as:
Moving the USB mini-receiver from one USB port to another
Moving the USB mini-receiver to another computer
Plugging the USB mini-receiver into a USB hub or other unsupported device such as a KVM switch (your USB mini-receiver must be plugged directly into your computer)
Using your cordless mouse/keyboard on metal surfaces
Radio frequency (RF) interference of more powerful wireless devices such as:
Computer power supplies
Garage door openers
Eliminate any problem sources mentioned above that might be affecting your devices.
Follow the procedures below to reconnect your mouse and keyboard.
Make sure the USB mini-receiver is directly and securely plugged into a working USB port on your computer.
Make sure the mouse is turned on. The on/off indicator on the bottom of the mouse should be green. If the on/off indicator is not illuminated, press and hold the red connect button on the bottom of the mouse until the on/off indicator is green.
On / Off Indicator
Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your mouse. This broadcast will last only a few seconds, so you must perform the next step quickly.
Red Connect Button
Quickly press the red connect button on the bottom of the mouse for 1 second, then release it. The power indicator will flash briefly and then turn green. The mouse is now connected to the receiver.
Red Connect Button
NOTE: Holding down the red button on the mouse for more than 2 seconds may cause your mouse to turn off instead of connecting. If this occurs, start again at step number 2.
Move your mouse to see if the cursor moves. If the cursor follows the mouse movements, your mouse is now connected.
Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your keyboard. This broadcast will last only a few seconds, so you must perform the next step quickly.
Red Connect Button
Quickly press and release the red connect button on the underside of the keyboard.
Keyboard Connect Button
You will hear a short beep. The keyboard is now connected to the receiver.
This is from the manual for the Logitech MX700 cordless optical mouse.
1. Press connect button on Base Station.
Its LED blinks green. 2. Press connect
button on mouse bottom. Base Station LED
turns solid green, and then off.
check battery + - connections make sure theyre correct, then look for any on off switch if you have, then try to sync the receiver and mouse with the bottons on the receiver and then mouse, it should go on.
Try disconnecting the Mouse Receiver from the
USB port and reinstall the CD software program. When
the program asks you to connect the MouseReceiver to the USB
port, do so and it should work.
Hope this helps. Bud