Question about Office Equipment & Supplies
Had some problems with Belkin Wi Fi - now sorted, but the printer does not seem to connect
Network Printer...this does not apply to USB / Parallel Cable connected printers.
This is a brief explanation of why a network printer might not be printing; this is not a simple explanation. There are many variables, this is the most common.
This is one of the most common mistakes with Network printers.
A Network printer should bet set to a Static IP address (or fixed address)
Dynamic Host Configuration Protocol (DHCP)
The Dynamic Host Configuration Protocol (DHCP) automates the assignment of IP addresses, subnet masks, default gateway, and other IP parameters.
Static IP addresses
When a computer / printer is configured to use the same IP address each time it powers up, this is known as a Static IP address.
Regardless if you printer is Wireless, or connected with a LAN cable to the Network.
The PC has a specific fixed location / address to find your printer; this was assigned when the printer was installed
(This can be found in the print driver under ports tab, something similar to 192.168.x.xxx, this is the IP address of the printer when it was installed)
If your printer is set to use DHCP, it will reassign a new address every time you reboot, shut down or there is a power loss.
(You might get lucky and it assigns the same address as previously assigned)
The PC will look to the address it was assigned at the time of the install and not the new reassigned address.
This assigned port in your printer driver is not capable of searching and updating the IP address of the Printer. This is not a Plug and Play item; it is not directly attached to the PC through Parallel Cable or USB.
If you reinstalled the printer after your system rebooted, you probably have the printer installed more than once. One works the other doesn’t! One has the correct address; the one that doesn’t work has the incorrect address.
If you do not set the printer to a static IP address this probably will happen again when it is restarted or there is a loss of power.
How to Fix this Problem:
1. Assign the printer with a Static IP address.
Read the manual specific to your machine, sometimes this can be found in the Set up Guide, or Administrators guide.
This setting can usually be found in the network settings of the printer.
You will also want to set the subnet mask, and the default gateway.
Which can be found using a PC? Click start, Run, type in CMD, and new black window will pop up, type ipconfig/all press enter, this will show all the network information you will need for this.
2. Making your PC communicate with Printer:
There are a few ways to do this, the easiest is to delete the old driver / printer and reinstall the driver. Most manufactures provide an automated click next type of install software. (Search their website for this)
You can also go into the printer ports of the driver and create a new port using standard TCP/IP port, and reassign to the new port.
This link is a to finding your print driver / print folder using a PC.
A patch cable directly from your PC to Your printer will not work; it will work with a crossover cable and a few minor changes to the TCP/IP settings. (You might get lucky using DCHP on the PC Side)
There are several ways to Network a printer.
Printer connected to Router etc…
The other way is P2P, or a shared printer
The Printer is shared from a PC / Server, which the printer can be connected directly to the Sharing PC via Parallel Cable, USB, or Networked through a router as discussed above.
In this Shared connection an administrator has control over the printing abilities of others that are using the printer.
The down side to this type of connection: if that PC / Sever is not powered on, having printer connection problems, or not connected to the network. Any PC which is using this shared connection will not be able to print.
I hope this helps, if you need any further assistance, let me know.
Posted on Oct 27, 2008
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Posted on Jan 02, 2017
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