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Will not connect to aol one click fixes even though it is downloaded to the computer

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  • Puneet Jain
    Puneet Jain May 11, 2010

    Which version of AOL you have got? What OS running on your PC? give me some detail to work upon?


    Also let me know about the antivirus, firewall and spyware installed on your PC..

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  • 558 Answers

Reinstall the AOL, otherwise contact AOL support.

Posted on Oct 30, 2008

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I have had an account with AOL for years without a problem but when I click on my desktop icon it will not open. What has happened and how do I fix it?


Hi there,

AOL shortcut was created on your desktop. Due to some technical issues, the configuration might have changed. Do not worry. I will help you to re-create another shortcut of AOL on your desktop for one time click and work,
When the AOL software is installed, a shortcut is created on your Windows desktop, allowing you to quickly and easily sign on. If your desktop icon is missing, or if it points to a version of the software other than the one you would like, follow these instructions.

To create an AOL icon on your desktop


1. On the Start menu, select Programs, then click Windows Explorer (on Windows XP, select All Programs, Accessories, then click Windows Explorer).
2. Browse to the folder that has your AOL software (e.g., C:\Program Files A File is an electronic document which can be text, pictures, sounds, videos or whole programs. Reminder: Never download files from someone you don't know. Files may contain dangerous Trojan Horse programs that may capture your AOL password, severely damage your computer, or contain objectionable graphics. To report a violation in an attached file, please forward the e-mail to screen name TOSReports.\America Online 9.0).
3. Click the file waol.exe once to select it.
4. On the File menu, click Create Shortcut.
5. Drag the new shortcut icon (Shortcut to waol.exe) to your Windows desktop.

Notes


·
You can rename your shortcut to something more meaningful to you. Simply press F2 on your keyboard while the shortcut is selected, type a new name, then press ENTER.
·
To delete a shortcut, drag it to the Recycle Bin. Your AOL software will still be on your computer.

That should work. For further reference, click the link;
http://canada.aol.com/help_files/canada_help9/Canada_Help_9.htm#Technical_Support/Installing_the_AOL_Software/Adding_an_AOL_shortcut_to_my_desktop.htm

Regards,

Anirban Mazumdar

Jun 04, 2010 | E-Machines eMachines Desktop PC

4 Answers

When I open to read my e-mails it comes a sign saying that An error ocurred downloading AOL then whe it shows the e-mails does not show the name of the sendr and the subject. I can opened it any way but I...


Hi,

I first suggest you to try opening your emails using another browser and let me know the result.
Please download and install mozilla firefox.
Click on the below link to download it
http://www.mozilla.com/en-US/firefox/

Sep 26, 2008 | PC Desktops

2 Answers

Can't open Internet Explorer...says "connecting"


You can do several thing to fix this.

In AOL 9.0, right click the AOL icon in the taskbar at the right hand corner of near the clock, then click on System Information. When it opens...it takes a few seconds...click on the Utilities tab at the top of the page. Click on the Quick Restore button at the bottom of the page. Click on Procedd, then follow any on-screen instructions after that.

If you donot have the AOL tray icon, click on Start, Programs and look for America Online (no version number next to it). Click on AOL System Information in the sub-menu.

In versions of AOL before 9.0:
Go to My Computer
Double-click the C: drive
Double-click on Program Files
Double-click on America Online X.0

((Note): If you have several installations of AOL, open the latest installation file, i.e., 8.0, 8.0a, etc. 8.0a if the latest installation.)

Doulbe-click on the Backup folder
Right-click on main (or main.idx)
Left-click on COPY
Click the BACK arrow in the upper left hand corner of the window
Right-click on the IDB folder
Left-click on PASTE
Answer YES to the question.
After that is done,
scroll down on the page and fine the COMPVER file.
Right-click on it, then left-click on DELETE.
Answer YES to send it to the Recycle Bin.
Restart AOL

If the above two procedures donot work, uninstall all AOL from the computer, then reinstall it.

Apr 22, 2008 | PC Desktops

1 Answer

On my new computer I downloaded and installed the AOL toolbar. It said it was completed, but it does not appear anywhere. It even gave me a page to pick items that I want to be on the toolbar, but then I...


Uninstall the AOL toolbar and try reinstalling it. If it continues, then the programming of the AOL Toolbar may not be compatible with your Operating System.

May 18, 2010 | HP PC Desktop

4 Answers

I am unable to connect to aol. Screen says invalid password. This has been going on for weeks. I have changed passwords numerous times. In the past the new one works for a few days, then the whole...


Hello!!!




Check Your Keyboard Connection, Then Restart Your Computer


Checking the connections and restarting the computer will make sure the keyboard is plugged in properly and the computer is correctly recognizing the keyboard.

To check the keyboard connection and restart the computer:
1. Shut down your computer:

* If using Windows® 98 or Windows® Me, click the Start button, then click Shut Down. In the What do you want the computer to do? section, choose the Shut Down option by clicking it, then click the OK button.
* If using Windows® XP or Windows® 2000, click the Start button, then click Shut Down. Click the What do you want the computer to do? drop-down menu to open it, choose the Shut Down option from the list, click it, then click the OK button.

2. Follow the cord from the keyboard to where it plugs into the computer.
3. Unplug the keyboard cord.
4. Wait for about 30 seconds.
5. Plug in the keyboard cord.
6. Turn on your computer.

Nov 05, 2008 | PC Desktops

1 Answer

Need help with pogo profiles


AOL known as AOHELL ...Sorry...AOL will cause lots of problems on your computer, I am a previous AOL customer, as well as was a beta tester for them. Most of the time there programs always are full of bugs "errors" ... I would search your computer for the following files and delete them "AOL" "America Online" "AIM" Delete them even if they are .dll .exe. .com anything make sure AOL is off your computer, I would also consider downloading these free programs that I use that make a major difference in the performance and use of my computer which are: CCleaner (Look at Google.com it will be on there), Advance WindowsCare V2 Personal (Look at Google.com it will be on there) These 2 programs will speed your computer up and correct errors for you in your registry and remove spyware that causes problems like you described with not able to read profiles now...I am asking that you please let me know how this works out...and if there is anything else I can do to help you out! of course that's what I volunteer for here!!!!! Thanks!!!

Oct 27, 2008 | E-Machines eMachines Desktop PC

1 Answer

After aol main computer went down they told me to reoncifugre the router i dont know how to do this and as i dont have a home fone line i cnt ring them any help please?


First thing to do is try to connect to the Internet without AOL then sign on to AOL using the broadband connection. When Internet Explorer is open, even without a connection, go to Tools>Internet Options>Connections and check the 'Never Dial a Connection', Click on Advanced and check the 'Automatically Detect Settings' check box. If you are not connecting to the Internet then turn off or unplug the power to the modem, turn it back on and wait 2 minutes. If you don't connect then do the same with the router power. If you still haven't connected using just Internet Explorer, NOT AOL, then talk to your router directly:) Do this by Start>Run>type http://192.168.1.1 (Linksys) or http://192.168.10.1 (Motorola). A logon screen appears. User Name is the manufacturer's name and 'admin' is the password. A web page or dashboard will appear. For a cable modem select DHCP. For DSL select PPPoE. Static addresses can also be entered if you know what they are but probably not. When you see ip addresses listed open Internet Explorer, Firefox, Opera, Chrome or whatever browser flavor you like EXCEPT AOL. Once connected to the Internet then go to AOL. More specifics on your broadband service and hardware makes will get you more specific help if you need. Happy surfing!

Oct 15, 2008 | PC Desktops

1 Answer

AOL e-Mail error reads: An error occured while loading a file. AOL will attempt to restore the file. My New, Old, Send shows only Icons with no text or seder information. Can not download, send reply...


1) Reinstall the AOL software, available here

2) If that doesn't help, you need to check your hard drive for errors:

Close any open programs.
Open My Computer, right click on your hard drive (probably C:)
Click Properties. Choose Tools, then Error Check, Check now. Select both checkboxes and press Start.

The computer may prompt you to reboot, let it do that.

This should resolve the issue.

Jul 15, 2008 | PC Desktops

1 Answer

Re: Home Computer access to the internet


Hello Fignewton
Happy Holidays
this is a easy task, just go to add/remove programs in contro panel, and go ahead and remove the AOL 9.OVR. then all other things from AOL. eje, internet connection AOL. etc. then, reinstall the AOL 9. ONLY. depending on your internet connection, modem? wireless, cable, see if all work fine.

Dec 22, 2007 | PC Desktops

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