Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Xerox workcentre c2424 error 37,008.4x

The manual says the error relates to the pre-heater, but after replacing pre heater with a known good unit, error persists. could this then be the electronics module?

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  • Kenneth Brilliant Oct 31, 2008

    thanks for weighing in. thought it would be the expensive part :)

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  • 2,072 Answers

Most likely yes. That contains the power supply for that heater.

Posted on Oct 31, 2008

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System error # 07,010.43:27456 on a xerox c2424 copier


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-Carl, please let me know if this helps.

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Xerox workcentre c2424 error code


One of two things most likely.
1. The wiper blade is stuck to the print head,or 2, The print head blosk has a lot of spill over ink built up in it.
That code is caused by the inability of the print head to move properly. Either left to right or pivot front to back to get into the print position.
You have to remove the covers to access the stainless steel print block. It is located about 2/3 of the way back on the lower left side of the frame. It is a one inch by one inch square block that may have a lot of buildup of spill over ink in it. If the wiper is stuck you have to remove the ink loader , where you add the ink sticks , to access the area between the print head and drum, It is a pink blade the is between the drum and print head, it wold be stuck to the print head not allowing it to move. Just carefully unstick it from the print head

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1 Answer

Xerox C2424 getting error message 07,010.43:50441.


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Xerox c2424 Printer won't work


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Xerox C2424 problem (11,009:46 and 13,008.47)


The second fault is a result of the faulty electronics module. It is a print head heat related issue.
Question is, is the print head also faulty.
That electronics module is very expensive.
But the 11,009 specifically is a failure of the electronics module.
Have had those codes a couple of times.
Most likely the 50 volt source has failed, that maintains the print head heat.
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