Question about Gateway PC Desktops

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I apparently restored the computer without saveing all of the microsoft software installed on it at the factory. I was told I had to contact you to get a disc to reinstall these programs, what do I need to do to get this disc and how much will it cost me. My old sony came with ALL of this WHEN YUO BOUGHT IT. is this a gimic to get more money out of people or what. I've been very unhappy with this whole gateway experience. Also, I can't ptint from my computer. This is why I was trying to restore the system, Ther is no program showing up on computer for the printer, but when I try to install the disc I'm told it's already there. I can not find it to delete it and try again. Is there a PHONE number to call and talk to a human, I'm not a computer person.

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  • dot1946 Oct 27, 2008

    This now tells me your not even part of gateway computers. I'm very unhappy with this whole thing . please remove the charge from my credit card and if you can't provide me with a number to talk to a HUMAM then say so. This whole thing is pissing me off!

  • dot1946 Oct 27, 2008

    YOUR SYSTEM SUCKS BECAUSE YOU DON'T READ THE MAIL BEFORE YOU REPLY, AGAIN, PLEASE REMOVE THE CHARGE FROM MY CREDIT CARD.

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7 Answers

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CONTACT GATEWAY THEY WILL HELP YOU (HUMANS THERE)

http://support.gateway.com/support/ask_gateway.asp?cmpid=topnav

Posted on Oct 27, 2008

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Try these numbers:
1-408-273-0808
1-800-846-2000

You can contact gateway in a variety of ways here:
http://support.gateway.com/support/ask_gateway.asp

Posted on Oct 27, 2008

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  • Master
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For the printer drivers - you just need to visit the manufacturers website and download the software needed for FREE

For the Microsoft programs - need to buy them at Microsoft's website.

TIP : before clicking on a link that shows up in your browser, give a little effort to read where the link is going to.

Gateway Official Site: Notebooks, Laptops, Desktops, All-in-Ones ...Gatewaymakes quality notebooks, laptops, computer desktops, all-in-ones,displays, monitors and computer accessories, backed by industry-leadingsupport ...
www.gateway.com/ - <------------ this is where this link is going to

Posted on Oct 27, 2008

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Hi,

You can contact gateway at 1-800-846-2000
They will solve your problem.

Posted on Oct 27, 2008

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  • Gateway Master
  • 19,396 Answers

Post the exact model of your Gateway computer, so that we can see if there is a driver and software download available.

to reinstall the printer use the printer disk, or give us the printer make and model to find the download for the printer software. The printer does not work because software is not installed.

Posted on Oct 27, 2008

  • Ginko
    Ginko Oct 27, 2008

    You can also download the Gateway download assistant, click tha link below.
    Run the program after downloading, that will guide through reinstalling the software.
    You still need to run the printer disk or to give us the model of your printer.









































    Download Now

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Just go to control panel and delete uninstall tat softawre and then reinstall tat

Posted on Oct 27, 2008

  • mohammed marika thambi
    mohammed marika thambi Oct 27, 2008

    reinstall ur software or reinstall os

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  • Gateway Master
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Sorry to say but we're not connected with gateway and not sure why you're redirected here to us, but if you want to talk to a gateway tech on phone you can contact them on this number 1-800-846-2000.

Posted on Oct 27, 2008

  • Mark Gil
    Mark Gil Oct 27, 2008

    I already provided you the number for gateway tech so you can contact them on this number 1-800-846-2000 and then you can talk to them about this problem since you want to be help over the phone...

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1 Answer

Product key 25 microsoft


Which operating system ???
If you are trying to recover a key of an already installed program on your computer there are freeware keyfinders on the internet
http://download.cnet.com/%7Bvalue=http://www.download.com/magical-jelly-bean-keyfinder/3000-18487_4-10079600.html The Magical Jelly Bean Keyfinder is a freeware utility that retrieves your Product Key (cd key) used to install windows from your registry.
It has the options to copy the key to clipboard, save it to a text file, or print it for safekeeping.
Serial keys Location
Lift up your computer and look for a tag.
The tag will probably be located on the side of the computer, or on the bottom of the unit for a laptop.
The service tag is generally a large black and white tag and it will say "Service Tag Number."
Do not confuse this tag with the Windows tag, which may be located in the same area on the computer.
or
Restore My Product Key
Product key glitches can occur as a result of operating system file changes and random errors, leaving you with constant re-registration reminders even where you have already entered a valid key for a particular product.
The quickest fix is to restore your computer using the System Restore feature, which will take your computer's settings back in time to a point before the product key problem first occurred.

Open "Start," click "All Programs," open "Accessories," and click the "System Tools" folder.
Click on "System Restore" and select the option to "Restore my computer."
Click on a restore point from before the product key error first appeared.
Press "Next" to begin the automated restore.

or
Get a New Product Key
Having the product key of a software application is essential when installing and activating the software on your computer.
Product keys may also be called CD keys, serial numbers or activation codes.
If, for some reason, you lose the product key, or it stops functioning, you must get a new product key from the creator of the software.
Most software companies work with their customers in resolving product-key issues.
For example, Microsoft advises its customers to contact Microsoft Support Services in the event that a product key becomes lost or damaged.

Go to the website for the software company.
Look for a heading such as "Contact Us," "Customer Service" or "Support."
Get the contact information for the company, such as an email address or telephone number. Some companies require that you contact them through a web-based form on the website.
Contact the company by phone or email explaining that you have lost your product key or that it is no longer working.
Include as much information as you can to help them verify that you are an authentic customer. Include copies of receipts you received (email or physical copies).
If you have original packaging from the product, include any relevant bar-code or version numbers.
Refer to the name and email address that you used to register the product.

Nov 14, 2013 | ZT Group Cisnet A7020 PC Desktop

1 Answer

How can i restore a toshiba equium l20-197 back to factory settings


System restore will not do what your asking.

However there is a way but you will need a Installation cd Assume you have Windows XP


Then you need to borrow or buy a Windows XP Home Edition or Pro

You can buy one used from Ebay.


There are two options !.Repair install this will save all files/data on your hard drive.

Follow these instructions to Repair install.


Boot the computer using the XP CD.

You may need to change the boot order in the system BIOS so the CD boots before the hard drive.

Check your system documentation for steps to access the BIOS and change the boot order.



When you see the "Welcome To Setup" screen, you will see the options below
This portion of the Setup program prepares Microsoft
Windows XP to run on your computer:


To setup Windows XP now, press ENTER.
To repair a Windows XP installation using Recovery Console, press R.


To quit Setup without installing Windows XP, press F3.
Press Enter to start the Windows Setup.

Do not choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).


I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press R".


Accept the License Agreement and Windows will search for existing Windows installations.
Select the XP installation you want to repair from the list and press R to start the repair.


If Repair is not one of the options, END setup.

After the reboot


Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.


Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

2. If you want to do a clean install that will completely wipe your hard drive clean then follow the instructions from this site http://www.winsupersite.com/showcase/win...


You will then need to reload all Microsoft Windows Updates and find all other drivers and software from http://uk.computers.toshiba-europe.com/c...

Then wham bam you should be back in business.


hope this helps

Sep 27, 2012 | Toshiba Equium PC Desktops

3 Answers

I want to take my acer aspire back to the factory setting but dont have a cd how do i do it


Acer are cheap and they don't provide you with a factory restore disk. You need to make this factory disk yourself. I know how to do this, but it is to much for me to type and here is a really really good reference site for you to visit to get instruction to make your own factory restore disk. After making that restore disc,  pop the disk into your laptop and turn of your laptop and restart and the factory restore program should start, if it should not start then go into your bios menu and have it boot from your Dvd-Rom and save, after full restoration, make sure you turn your boot priority back to where your Os is being installed, exm hard drive.

 

http://www.ehow.com/how_4478845_restore-acer-computer-factory-settings.html

Jan 14, 2011 | Acer PC Desktops

2 Answers

How can i perform a factory restore on my emachine w3619 without my start up disk..my computer will not load my sims 3 game and it used to be able to i tried everything (including system restore) to fix it


ask emachines for duplicate dvds of your startup disks.
your os is Genuine Windows Vista® Home Basic
any copy of that would work, but you wouldn't have the cyberlink or other software

before doing that
you may first try checking for viruses or startup programs
and then reinstalling any game software

maybe your sims is broken. verify that it works on another machine

Jan 13, 2011 | PC Desktops

4 Answers

Had to re-install XP on my computer. Did an


Install Windows XP by booting from the Windows XP CD/DVD - when ... Insert or run the DELL MEDIADIRECT REINSTALLATION PROGRAM and it should complete succesfully. ... Why did I want to reformat? I bought a 120GB hard drive on my ..... Dell has posted a solution for this problem. You are now able to ...
en.community.dell.com/support-forums/...drives/f/.../17822641.aspx

Jul 16, 2010 | Dell OptiPlex 170L PC Desktop

2 Answers

I want to restore my Acer Aspire M1100 desktop computer back to factory settings. I have the disks from Acer, one is a System Disk and one is a Recovery Disk. Is there any way to restore/reinstall Vista...


Hello,

If you used the restore disk on your computer it will erase all files, and all your programs. the restore Factory settings means "ALL" settings the time you created the CD for the restore.

If you have an individual Vista Installer CD with the Serial you can use it and use restore option.

Thank you for using Fixya
Hope this helps.

May 06, 2009 | Acer PC Desktops

1 Answer

Restore Hardrive to Factory Settings, Missing Hidden Partition


Yes Claudia you are right. When you wiped the hard drive you deleted the partition that contained the systen restore (factory restore). You will have to purchase a new copy of Vista. It will not contain all of the other programs that came with your computer originally.
Before you installed Windows 7 it clearly states that you have to back up your system before you install it on your hard drive.
Why didn,t you keeep windows 7, if I may ask? If you made a copy of it (which you had to do when you insatlled it) reinstall it and use it. Microsoft will let you purchase it for $50.00, which is a lot less that what it will cost you to purcase Vista Home Premium.

Apr 20, 2009 | PC Desktops

1 Answer

How to reset my compaq computer back to the factory setting


Reset your operating system software (Windows XP..)to Compaq factory setting : restarting your computer. Hold down F10 key, your computer will go into recovery software provided windows recovery was preloaded into your hard disk during installation.
Follow on screen instruction.

If it your Bios you want to restore to factory setting, restarting your computer hold F1 key, entering BIOS set up. Look and press the key assigned "Default Loading" save change and exit Bios set up.
Does that solve your curiosity

Jul 27, 2008 | PC Desktops

1 Answer

Restore3


Hello,

I found these instructions for you on the Sony support site.



Solution
sp.gif sp.gif IMPORTANT:
  • Before performing a recovery, go to the Sony® eSupport Web site at http://esupport.sony.com and check your model-specific support page. Look for software and driver updates or check for knowledge base solutions that may help you solve your computer's issue.
  • This model does not require Recovery CDs. Recovery data is included on a special partition of the hard drive.
  • Do not interrupt the power during the recovery process.
  • Before performing a recovery, disconnect any external devices not supplied with the computer such as printers, network cables, cameras, or external storage devices, like hard drives or flash drives.
  • Customers who purchased the Symantec® Norton Internet Security® 2007 software from the Sony Style® store with their computer must create a Norton Account to save their product key prior to a system recovery or the software cannot be reinstalled.

NOTES:

  1. Click the Start button, then click Help and Support . NOTE: If the Help and Support link is not available on the Start menu, re-enable the link in the Taskbar and Start Menu Properties window.
  2. In the Windows Help and Support window, click Backup & Recovery .
  3. Under Backup & Recovery , under VAIO Recovery Center , click Launch VAIO Recovery Center .
  4. In the VAIO Recovery Center window, under Choose a program , click to select the desired option:

    NOTES:
    • It is strongly recommended that recovery discs be created to help restore files if the operating system will not start. Recovery discs are bootable and can be used to perform a recovery on a properly functioning hard drive.
    • The Windows Backup and Restore option opens the Backup and Restore Center provided with the Microsoft® Windows Vista™ operating system. This provides the ability to save information from the hard drive, such as personal data files, and restore previously backed up data.
    • Computer problems related to hardware can be diagnosed using the VAIO Hardware Diagnostics option.
    • One or more drivers or factory-installed applications may be reinstalled with the Reinstall Programs or Drivers option.
    • The entire (C:) drive can be restored to its original, factory-installed condition by selecting Restore C: Drive .
    • Choosing Restore Complete System will restore the entire (C:) drive, while removing or restoring the Recovery Drive partition. Modifying the size of the hard drive partitions is also an option with this type of recovery. This option requires you to insert Recovery DVDs created using the Create Recovery Discs option.
    • To remove all data from the hard drive, including the operating system, all programs and personal data, choose the Wipe and Erase Data option. This option is provided for the convenience of advanced users who want to install a different operating system, and who want to ensure all data has been removed from the hard drive first. All other users are strongly urged to avoid selecting this option.

Please update me on the same.
Regards
Sammy

Jul 10, 2008 | PC Desktops

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