Question about Gateway Computers & Internet

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I apparently restored the computer without saveing all of the microsoft software installed on it at the factory. I was told I had to contact you to get a disc to reinstall these programs, what do I need to do to get this disc and how much will it cost me. My old sony came with ALL of this WHEN YUO BOUGHT IT. is this a gimic to get more money out of people or what. I've been very unhappy with this whole gateway experience. Also, I can't ptint from my computer. This is why I was trying to restore the system, Ther is no program showing up on computer for the printer, but when I try to install the disc I'm told it's already there. I can not find it to delete it and try again. Is there a PHONE number to call and talk to a human, I'm not a computer person.

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  • dot1946 Oct 27, 2008

    This now tells me your not even part of gateway computers. I'm very unhappy with this whole thing . please remove the charge from my credit card and if you can't provide me with a number to talk to a HUMAM then say so. This whole thing is pissing me off!

  • dot1946 Oct 27, 2008

    YOUR SYSTEM SUCKS BECAUSE YOU DON'T READ THE MAIL BEFORE YOU REPLY, AGAIN, PLEASE REMOVE THE CHARGE FROM MY CREDIT CARD.

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7 Answers

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CONTACT GATEWAY THEY WILL HELP YOU (HUMANS THERE)

http://support.gateway.com/support/ask_gateway.asp?cmpid=topnav

Posted on Oct 27, 2008

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Try these numbers:
1-408-273-0808
1-800-846-2000

You can contact gateway in a variety of ways here:
http://support.gateway.com/support/ask_gateway.asp

Posted on Oct 27, 2008

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  • Master
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For the printer drivers - you just need to visit the manufacturers website and download the software needed for FREE

For the Microsoft programs - need to buy them at Microsoft's website.

TIP : before clicking on a link that shows up in your browser, give a little effort to read where the link is going to.

Gateway Official Site: Notebooks, Laptops, Desktops, All-in-Ones ...Gatewaymakes quality notebooks, laptops, computer desktops, all-in-ones,displays, monitors and computer accessories, backed by industry-leadingsupport ...
www.gateway.com/ - <------------ this is where this link is going to

Posted on Oct 27, 2008

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Hi,

You can contact gateway at 1-800-846-2000
They will solve your problem.

Posted on Oct 27, 2008

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  • Gateway Master
  • 19,396 Answers

Post the exact model of your Gateway computer, so that we can see if there is a driver and software download available.

to reinstall the printer use the printer disk, or give us the printer make and model to find the download for the printer software. The printer does not work because software is not installed.

Posted on Oct 27, 2008

  • Ginko
    Ginko Oct 27, 2008

    You can also download the Gateway download assistant, click tha link below.
    Run the program after downloading, that will guide through reinstalling the software.
    You still need to run the printer disk or to give us the model of your printer.









































    Download Now

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Just go to control panel and delete uninstall tat softawre and then reinstall tat

Posted on Oct 27, 2008

  • mohammed marika thambi
    mohammed marika thambi Oct 27, 2008

    reinstall ur software or reinstall os

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  • Gateway Master
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Sorry to say but we're not connected with gateway and not sure why you're redirected here to us, but if you want to talk to a gateway tech on phone you can contact them on this number 1-800-846-2000.

Posted on Oct 27, 2008

  • Mark Gil
    Mark Gil Oct 27, 2008

    I already provided you the number for gateway tech so you can contact them on this number 1-800-846-2000 and then you can talk to them about this problem since you want to be help over the phone...

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