Question about Xerox Phaser 8560MFP Laser Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
there is a stainless steel print head block on the lower back portion of the frame that gets contaminated with spill over ink from the catch tray. That causes the print head not to move properly.
The wiper blade may also be tacked to the print head.
That code means the print head is not moving into the print position properly.
That stainless steel block is about 1 inch square.
Posted on Mar 11, 2009
Here is you problem.
9,035.4x through 9, 038: Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Step Questions and Actions Yes No
1 1. Are the ink sticks all Xerox ink? Go to Step 2.
Run clearISCfault test to clear the error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to Step 3.
Remove any blockage and/or replace the ink stick.Run
clearISCfault test to clear the error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the printhead.
Replace the ink loader assembly. Run
clearISCfault test to clear the error
Hope this helps
Posted on Jul 31, 2009
This error code specifically means: "The media path motor stalled while moving the cap/wipe down."
In English, there is a component inside your machine that is either moving too slow or is obstructed by something.
This can either be very serious or can be surprisingly simple.
If I were you, this is what I would do:
1) Make sure the waste tray is empty.
2) Make sure there are no paper jams or paper scraps anywhere.
3) Check the preheater and make sure there are no obstructions.
4) Replace the mainten
ance kit. See link below.
*This ensures that the printhead is properly lubed and is not dragging behind or stalling
5) If it still does not work, bring it to your nearest Xerox Partner.
If the top suggestions did not work, the problem must be very serious. Your average person cannot fix the problem themselves with any motors or gear packs.
Good luck. Please rate my response or post a comment on your original question to allow me to further assist you.
Find a Partner:
Posted on Aug 18, 2009
Disconnect the data cable between the Electronics Module and the Printhead to see if Power On Self Test (POST) gets further, to the point where it displays a system failure code relating to the Printhead being disconnected. If so, replace defective printhead.
Posted on Dec 13, 2009
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