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Copier CC is in the display and there is a red roller lit up. I just found this in a closet in my office, does it just need a new toner?

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  • Mike S
    Mike S May 11, 2010

    What is the model and make of machine?

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Im going to assume this is a Canon Copier, right? CC on canon stands for "copy Catridge". Which is the drum unit. Some models require a service tech to install but some are user installable. Either way I can send you the cartridge and assist you with installation if you provide the model number. Or you can call someone locally.

Posted on Oct 29, 2008

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1 Answer

Display malfunction


sir,
Open the front door, upper left small access cover remove and depress the trouble reset, if the code comes back replace the exposure lamp bright light under the big glass


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WE HAVE MODEL #EP1031F. THE "READY" BUTTON DOES NOT LIGHT UP, COPIER DOES NOT PRINT. THERE IS ALSO AN ICON LIT UP BY THE COUNTER WINDOW THAT LOOKS LIKE A CROWN. IS THIS INDICATING IT NEEDS...


Have you installed a new toner??? It may take a few minutes for the copier to add enough toner to make a copy. It's been awhile scince I've worked on one... But I think if you turn it off and hold down the Clear/Stop botton when you turn it back on, it will make the copier add toner... It looks like the display i chashing a box in the display. Good Luck

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How to know if My copier need a new toner


For the toner you will have message that you need exchange it.
How many copies do you have? (press COPY key by the display and hold until the no of copies is displayed)
Where does the paper jams? ( on drum, on fixing roller, in cassete, in doc. feeder,...)
try to clean the pickup, feed and separation rollers

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This Machine needs a copy cartridge. Replacing the toner will not clear it. The copy cartridge is the drum unit which is why the drum light is on. With the new copy cartridge a chip on the cartridge will reset the counter and clear the "CC" and the drum light. If you cant find this I can send you one. I believe on this model it is user replaceable.

Oct 31, 2008 | Printers & Copiers

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