Question about Dell 1700 Laser Printer

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Black marks on the side

How will get rid of black marks on the side of the paper? I tried to clean drum with air spray and I'm still getting it.

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  • Anonymous Dec 01, 2008

    I have been having the same problem. There are black smudges along the side of the paper. pLease help!



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It means you need to change out your drum.

Posted on May 28, 2009

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There is a black line down one side of the paper. how do you get rid of that?


Your problem may be either a bad drum or fuser unit. Look at the drum and check for any scratches or toner there. Check the fuser unit for a black ring on it that may deposit toner onyour paper. Be careful as the fuser unit is quite hot! Also make sure the inside of the printer is clean. Y ou may vacuum it out. Caution! Don't blow it out with canned air. You'll just spread any toner all inside the printer.

Feb 18, 2011 | Brother HL-2170W Laser Printer

1 Answer

I have a smudge on the right side of paper when printing on my lexmark E250dn printer. How can Iget rid of this smudge?


You have a mark on the drum. Find the drum cartridge and rotate the drum by the gear until you find a mark on the surface of the drum. You can try wipe it off with a very soft dry cloth but it is unlikely that this will be a cure and you will probably have replace the drum cartridge (+ $70). Do not try to clean it with any solvents or polishing material.

Feb 02, 2011 | Lexmark Printers & Copiers

1 Answer

Light lines down middle when printing black


try to clean the class of the machine, if its still there, this means the black drum is scratched since its fine with other colors, to test it very good open the document feeder(put it up) and hit start buttom(without putting anypaper on class), black paper will come out, check if the line there, if yeah, change the black drum.
let me know wat happen Regards

Apr 24, 2009 | Samsung CLX 3160fn All-In-One Printer

2 Answers

Canon 4050 copier has line down the paper. How do I get rid of it


take out toner and shake it to clean the toner cartridge
or you need a new drum

Apr 16, 2009 | Canon NP 6050 Copier

1 Answer

Printer leaves black spots on paper


The black spots mean you either need a new imaging drum, transfer kit or fuser. You'll have to print some stuff and try to catch where the black marks are appearing. Try this method (it's called a Half-self test)

Load 2 -3 sheets of letter paper in tray one (manual feed) and remove paper from the rest of the trays.
From the information menu, request a demo page
The MOMENT the tail end of the paper disappears into the printer, open the right door. Open the front doors and release the levers for the imaging drum and the transfer drum. Carefully remove both pieces and examine your paper.



You should find the paper partway on the transfer belt but not in the fuser. If you see black marks here, start with the imaging drum. Open the shutter that covers the sea green shiny roller and look for marks on the drum (you'll see build up on the edges, that's normal, you should not see any scratches, pockmarks or toner on the center of the drum). If it looks clear, take a look at the transfer drum for marks or cuts on it's surface. (note: the transfer drum can be cleaned off with a dry lint free cloth, do not touch the shiny sea green roller of the image drum)

If everything looks good there, then likely the black marks are coming from the fuser. Let the printer sit, turned off for about half an hour to allow the fuser to cool. You can then remove the fuser and look at the rollers to see if there is any build up or damage there.

If you are not seeing any obvious issues with any of these parts, then start with the imaging drum. If you know that any of these parts have never been changed, then change them as they do have a limit to how many pages and how much time they can be used for.

Sep 16, 2008 | HP DeskJet 6540 InkJet Printer

1 Answer

Black mark on printed copies


Remove the black drum and see if see the line on the drum that you see on the paper---if it is replace the drum unit.. Good Luck

Aug 26, 2008 | Ricoh CL4000DN Laser Printer

3 Answers

Printing problems


Hi there check that it isn't the drum unit by turning the machine off open the top cover remove the toner and underneath you will have the dev unit unplug and lift out then remove the transfer tray (the one you open if there is a jam) open side door remove waste tank then you have the drum unit now to remove there is either a push button or a screw do either one that corresponds and check the unit. If there is a black line on one side the only way to get rid of the line is to replace the cleaning blade as this has worn. you can clean the drum unit cleaning blade it may only be toner stuck under the blade all you have to do is rotate the drum the opposite way of operation and if you have to hand a air line just give it a blast failing this it will defently need replacing.

Hope this is of some help
Please rate me
Cheers J

Dec 31, 2007 | Kyocera Mita FS-1920 Laser Printer

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