Question about HP Photosmart C7280 Printer
Message I keep getting is load paper face down in Main Tray. There is paper in the main tray.
Turn it off and disconnect it from PC and from power.Reboot the PC.
Connect the printer again and try to print.
Look through the paper tray for any obstructions.
Posted on Feb 22, 2012
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Posted on Jan 02, 2017
SOURCE: paper won't load up....
Disconnect the printer from power source and computer. Remove the rear access panel and very carefully use a alcohol moistened cotton swab to clean the all the black rubber pick-up rollers. Use a gentle sideways stroke while cleaning and turn rollers to clean all sides. Allow the rollers to dry and replace the rear cover and power up. Worked wonders for me. HP has certain 3210 printers that have this problem.
Posted on Nov 11, 2007
Here is a reply from HP about this error. The "Semifull Reset" seems to work for me so far.
I am Munik from HP Total care for All-in-One products and this is my response to you in regards to the query related to HP Photosmart C5180 All-in-One. Thank you for contacting HP Total Care and its a great pleasure for me to assist you.
I understand from your e-mail that your printer makes a lot of noise when it tries to print and also gives the following error message "Out of Paper Load paper face down in Main Tray", I regret for the inconvenience and apologize for the same.
To isolate the issue, I recomemnd you to refer this website and ensure the correct paper load:
Copy the URL from "http" to "c00704348", paste it in the address bar of the browser and then press Enter.
And now to resolve the issue, I request you to perform the following website:
Copy the URL from "http" to "c00786157", paste it in the address bar of the browser and then press Enter.
Now check the status, if the issue persist then perform teh following steps:
I. Power cycle
Follow the steps below to power cycle your all-in-one:
1. Unplug the power supply from the wall outlet.
2. Unplug the power supply from the back of the printer.
3. Wait at least 20 seconds, then plug in the supply back into the wall outlet.
4. Plug in the power supply back into the printer.
5. Press the power button to turn the printer on.
II. Semifull Reset:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord.
I believe the above information helps you. If the issue persists, please get back to us with the results. We will be glad to assist you.
We appreciate you giving us the opportunity to provide you with superior customer service. I wish to take this opportunity to thank you for being one of our most valuable customers.
Have a nice time.
HP Total Care.
Posted on Jan 30, 2008
Have you tried cleaning the rollers, or resetting the printer? See here. For loading paper instructions, see also here. & here.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jul 26, 2009
It is a hardware problem.Your printer roller & paper sensor are not working properly. So pls checked it from service center
Posted on Oct 13, 2009
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