Question about Cell Phones
App error 523
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Posted on Jan 02, 2017
On the BlackBerry smartphone, the following error message appears after pressing the Mute button, accessing an application, or performing a hard reset:
523 app. error. Reset.
To resolve this issue, first perform a hard reset.
A hard reset involves physically removing the battery from the smartphone and then reinserting it. To perform a hard reset, complete the following steps:
1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.
If this does not resolve the issue, the BlackBerry® Device Software must be re-installed.
Before proceeding, make sure that the latest version of BlackBerry Device Software is installed on the desktop computer by completing the following steps:
To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 to 5.0, perform the following steps:
Warning: The following procedure will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the BlackBerry smartphone data before proceeding.
If BlackBerry Desktop Manager cannot connect to the BlackBerry smartphone, perform the following steps:
Posted on Nov 05, 2009
Hi, You can reset the phone to clear the error
How to Reset a Blackberry
There are three main types of Reset that apply to the Blackberry. These are listed in order below. Instructions for Blackberry Pearl are slightly different - see bottom section of the Tip.
1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.
This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.
2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.
As soon as the screen is no longer black - repeat the steps once again exactly as before.
This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.
3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.
Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.
Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.
Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.
Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.
A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.
Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry right here.
Hope this Tip helps. If so please do leave a vote for the solution.
Posted on Jan 07, 2011
with regards to your issue, error 523 reset means a "System process died" You'll need I would reload the entire handheld OS again.
1. Install the software from the CD (that you received with the device), or download it from the service provider (AT&T).
2. Delete or rename the vendor.xml file, here: C:\Program Files\Common Files\Research In Motion\AppLoader (you're windows file options needs to be set to 'show system files', to see said file...
3. Open Desktop Manager (DM)...
4. Connect the Red Pearl (since am sure that's what you have!)...
5. Doing this will force the pc to see the BlackBerry as new hardware, and thus force it to reload the Operating System (OS)...
6. During the process, select YES to do a backup...
7. The whole process should take about 30-45 minutes...
Posted on Mar 01, 2011
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