Question about Kenmore 63942 Dryer

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Kenmore Electric Dryer Heating Problem

My Dryer information is as follow
Kenmore model # 110.62.972100 and Serial No. MMI 308776.

One time my dryer didn't produce heat and my clothes remain wet. After few hours when I turn on again it's worked properly! It was o.k for couple of days and than again it stopped producing heat. We tried after 2 days and again it's working but when we stopped and restart, it didn't work. What can be the cause?

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  • punam2123 Oct 28, 2008

    Thanks for your reply. I checked ventilation. It's o.k. The air is comming with full flow and little bit warm but inside the drier everything cold. I think the next step is to check heating cercuit but I don't have resistance reading device. Can you see visually if heating element is blown or is there any ways u can determine? If that looks o.k than I will simply replace TCO/Thermostat set.



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Most heat related problems with dryers are attributed to poor air flow. I would start there first in determining if you have a ventilation problem BEFORE replacing any components. If you don't, and you have a clog somewhere, you will end up with the same problem and repeated failed components. The following link gives some useful advice on how to troubleshoot a no heat problem:

Pay particular attention the first major paragraph that discusses the ventilation. Follow the advice and attempt to run the dryer without the exhaust vent attached, first. If the dryer begins to heat, you may have gotten lucky and avoided any failed components. However, if the dryer still does not produce heat, you probably have blown a component in the heating circuit. More commonly, the thermal cut-out (TCO) blows. Make sure you check ALL heating circuit components before taking my word for it, just to be sure. Reminder: If the TCO is blown, it is highly recommended that you replace the hi-limit thermostat at the same time. In many cases, these components are sold as a set.

Go to and type in your model number as "110.62972100". Look under the "Bulkhead" heading for item number 47 (This is the TCO/thermostat set I am referring to). Refer to this drawing as a reference for your component identification (the Heating Element is listed as item 14). I hope this information helps you. Let me know if you require additional assistance.

Posted on Oct 27, 2008


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Your issue is as follows:
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Based on the information provided above, I am unable to provide a positive solution to your issue.

Following this LINK, provides valuable D.I.Y. safety information on the make and model number of your appliance. In order to access your product information, you will need to enter the model number stamped on the manufacturers product information data tag, located on the unit, and not in the User's Manual.

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My Solution is:
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If you have an electric dryer, you can have many different things that can go wrong causing the dryer not to heat.

check out this electric no heat tip...


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