Question about Lexmark X6170 All-In-One InkJet Printer

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Blank page printer sounds like it is printing but page comes out blank. new ink still nothing. tried uninstalling and reinstalling, unplugging, rebooting, will show scan picture but will not print. thanks for your help

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  • nubian_hime Nov 19, 2008

    Hi I checked the hardware-- no error, the inks are new, the printer operates, but it still prints blank pages (even during test page)

  • j3hs Nov 25, 2008

    sounds as if printing, but no ink on page. New cartridges, etc. Says both are missing. Shows 'hardware error 0504'. Owner's manual does not show this error. Any help would be greatly appreciated. Thanks.



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Hello, hope i can help. Glad you tried all these things. Sorry they did not help. Is the printer set as the defaukt printer in your settings. Sometimes this can be the isue. You should have an icon for your printer in my computer. Right click on it and go to properties. Is the printer set to work offline?? This can affect printing too. If this does not help, you need to check if it is installed correctly by going to control panel, selecting system, then hardware, then device manager for printer and scroll down list and make sure it says it is working correctly, with no exclamation marks or errors. If you find some, you need a new driver from lexmark website. If no errors, we need to look at further issues then. Good luck, post back if not resolved please. Cheers lilacgerry

Posted on Oct 28, 2008

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