Question about HP LaserJet P2015dn Printer

3 Answers

Error in Installation CD of HP2015dn

I am trying to install new HP2015dn but it gives me following error when I am putting CD in to computer.
"Runtime Error !
Program : D:\P2015eGSG.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
when I click OK it says
Executable 'D:\P2015eGSG.exe' had the following unrecoverable error:
Couldn't find library MSVCR80.dll (required by C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL) Please ensure that it is installed

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Installation error

Posted on Oct 31, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 39 Answers

There may very well be a glitch in the HP installation CD. Go to their web site, HP.com. On the home page, left hand side - middle of the page, you will see a link for software and driver downloads. Click on that and then fill in the blanks on the type of printer you have. It should take you to a page that shows all software available for your printer - including the latest drivers. Once you find the driver(s), you can either download the file(s) to your computer and then do the installation - or just run the installation program from HP's web site (probably the easiest way to do it).

If that does not solve the problem, contact HP Customer Care via email or live on-line chat.

Hope this helps - Ghost

Posted on Oct 29, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 87 Answers

ISSUE: When trying to install an HP LaserJet P2015 printer, a MSVCR80.dll error message is received.
SOLUTION: To resolve the issue, complete the following steps:

  1. Before installing the printer, disable any Anti-Virus and/or Firewall software. To disable the Anti-Virus and Firewall software in Microsoft Windows XP and Microsoft Windows 2000, press the Ctrl+Alt+Delete simultaneously to enter the Windows security screen. Then select Task Manager , select the Process tab, select Anti Virus and/or the Firewall Image , and end process on the software.
  2. Disable XP firewall. To disable the firewall in Microsoft Windows XP, right-click My Network Places , select Properties , right-click Local Area Connections , and then select Properties . Select the Advanced tab and remove the checkmark from Internet Connection Firewall .
  3. If the issue persists, before trying to install the printer, we suggest you complete follow the steps:
    1. For system clean boot to perform, click Start , click Run , type msconfig in the Open box, and then click OK .
    2. On the General tab, click Selective Startup , and then clear the Process System.ini File and Process WIn.ini File , and Load Startup Items checkboxes. You cannot clear the Load system Services and Use Original Boot.ini checkboxes.
    3. On the Services tab, select the Hide All Microsoft Services checkbox, and then click Disable All .
    4. 4. Click OK , and then click Restart to restart your computer.
    5. 5. When the system restarts, click Start , and Printers and Faxes . Delete all the printer icons.
    6. 6. Click Start , click Printers and Faxes , click File , click Server Properties , and then click the Drivers tab.
    7. 7. Select all the printer drivers individually, and click Remove . Remove all the drivers one by one.
    8. Click the Ports tab and delete the listed TCP/IP ports individually by selecting the Port and clicking Delete Port .
    9. Click OK , and then restart your computer.
    10. When the system restarts, begin the installation process. You may insert the installation CD into the CD-ROM and follow the onscreen installation steps to install the printer locally.
      NOTE: Do not connect the printer to the computer until prompted to do so during installation.

Posted on Nov 03, 2008

2 Suggested Answers

Nikhil Gedam
  • 87 Answers

SOURCE: New Printer Installation Error

ISSUE: When trying to install an HP LaserJet P2015 printer, a MSVCR80.dll error message is received.
SOLUTION: To resolve the issue, complete the following steps:

  1. Before installing the printer, disable any Anti-Virus and/or Firewall software. To disable the Anti-Virus and Firewall software in Microsoft Windows XP and Microsoft Windows 2000, press the Ctrl+Alt+Delete simultaneously to enter the Windows security screen. Then select Task Manager , select the Process tab, select Anti Virus and/or the Firewall Image , and end process on the software.
  2. Disable XP firewall. To disable the firewall in Microsoft Windows XP, right-click My Network Places , select Properties , right-click Local Area Connections , and then select Properties . Select the Advanced tab and remove the checkmark from Internet Connection Firewall .
  3. If the issue persists, before trying to install the printer, we suggest you complete follow the steps:
    1. For system clean boot to perform, click Start , click Run , type msconfig in the Open box, and then click OK .
    2. On the General tab, click Selective Startup , and then clear the Process System.ini File and Process WIn.ini File , and Load Startup Items checkboxes. You cannot clear the Load system Services and Use Original Boot.ini checkboxes.
    3. On the Services tab, select the Hide All Microsoft Services checkbox, and then click Disable All .
    4. 4. Click OK , and then click Restart to restart your computer.
    5. 5. When the system restarts, click Start , and Printers and Faxes . Delete all the printer icons.
    6. 6. Click Start , click Printers and Faxes , click File , click Server Properties , and then click the Drivers tab.
    7. 7. Select all the printer drivers individually, and click Remove . Remove all the drivers one by one.
    8. Click the Ports tab and delete the listed TCP/IP ports individually by selecting the Port and clicking Delete Port .
    9. Click OK , and then restart your computer.
    10. When the system restarts, begin the installation process. You may insert the installation CD into the CD-ROM and follow the onscreen installation steps to install the printer locally.
      NOTE: Do not connect the printer to the computer until prompted to do so during installation.

Posted on Nov 03, 2008

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want to know the signification on error9401


Runtime Error Runtime Error 9401 is a common kind of computer error that can be caused by damaged registry files, damaged .log files, faulty program installation and uninstall, serious virus attacks and application confliction. Runtime Error Runtime Error 9401 problems sometimes are hard to detect by Windows operating system itself and you have to restart your computer to get rid of Runtime Error Runtime Error 9401.



Runtime Error Runtime Error 9401 can lead to:


  • Blue Screen of Death Errors


  • Registry errors


  • Obscure computer errors like ActiveX Errors, DLL errors and EXE errors


  • Serious Malware Threats


  • Slow PC Performance


  • Computer & Application Shutdown

Apr 17, 2015 | Cars & Trucks

Tip

Microsoft Visual C++ Runtime Library error when starting Roxio creator


Hi.

I have had several questions from users getting Microsoft Visual C++ Runtime Library errors when starting Roxio Creator 2010 and previous versions.
After the error prompt, the software will close down.

The problem is caused by a system error , and this sometimes is causedby Microsoft self installing update, that confuse settings of installedsoftware.

Microsoft Visual C++ Runtime Libraries are part of the operativesystem, and this kind of Run time errors are commonly caused whenapplications try to access resources that are allocated for otherprocesses.

A new Roxio installation did not fix the problem, because the newinstallation will still keep the registry settings from oldinstallation.

If the problem started recently you can try the following:

Uninstall Roxio.
Do a System Restore to a date before the problem started.
Reinstall Roxio.

See: How to install System restore.

If that does not fix the problem you can also try the following;

Uninstall Roxio
Create a new user with administrator privileges
Log in using the New User account
Install Roxio again.

If the problem was bound to local user settings, this will fix the problem.

If the problem is still there, then the most efficient way to proceedis by doing a new Windows installation, using a Windows setup disk or arecovery disk for your computer.
Do a full backup of your data before reinstalling Windows.

See:Install, reinstall, or uninstall Windows

The solution does not apply only to Roxio, but can fix the same problem on different software.

Regards.

on Feb 26, 2010 | Computers & Internet

1 Answer

I am having problem vith Microsoft Visual C++ runtime libary error occuring after installing comodo firewall 5.5 and running ad aware on my windows XP home edition computer. Any suggestions how to fix...


There should be a specific version of the runtime when it gives the error, search for what is called the re-distributable for that version for example visual c++ 6 or 2005, etc. run that installation package from microsoft, and it should resolve these errors.

Sep 13, 2011 | Microsoft Windows XP Home Edition

1 Answer

I just purchased router WRT 120 N during the installation I am getting the error 322


HI there,

To fix Runtime error 332, you should understand the concept of Runtime error 332 and identify the causes of it firstly. What is Runtime error 332? This error usually occurs when a DLL file is missing, or not registered on your computer. It is a really common problem for windows users which crashes now and then.


#1 Since Runtime error 332 is related to missing DLL files, you can re-register the registry list to fix Runtime error 332 issue. For example, if you encounter Runtime error 332 at dll files, to re-register the file, please do this:
1. Click Start-Run
2. Type in regsvr32 c:\windows\system32\dllfile Download Repair tools (http://www.registryquick.net/page/RegistryQuick_setup.exe)
3. Re-start your computer
If you can not find the specific file on you computer, you should download it from the Internet and locate it to the right place.

#2 To fix Runtime error 332, you also can try to run free registry scan for your computer. In my opinion, it is the most important step for you to fix Runtime error 332 and avoid other runtime errors effectively. There are various registry repair tools available on the Internet that scan, analyze, and fix your computer. Besides fixing your Runtime error 332, these tools will remove any registry errors, invalid shortcuts, duplicate files and repair DLL files. Eventually, you computer will be free from system error messages and sluggish performance. What you need to do is to fix Runtime error 332 as well as other registry errors to prevent your registry from total corruption. If you continue to run this damaged system and don't fix Run-time Error, this potential risk will bring you more troubles, Even system crash.

Dec 20, 2010 | Linksys WRT120N Router

1 Answer

ERROR MESSAGE AFTER INSTALLING MY LEXMARK X6650 PRINTER


Hi. That error pops up when you're using an installation cd that runs on Microsoft .Net Framework Version 2. Unfortunately, Windows 7 doesn't have that. Make sure you don't have the Lexmark installation cd in the computer. Eject the installation cd from the computer. Restart the computer and check if problem still persists. But if there's no cd in the computer and you have tried installing the software using the cd the first time, uninstall the Lexmark software by going to Start Menu > Programs > Lexmark 6600 Series folder > Tools > Uninstall. Reboot pc. Reinstall, this time, using the same installer you downloaded from the Lexmark website only. Don't use the installation cd. Hope this fixes your problem.

Mar 15, 2010 | Lexmark X6650 4-In-One Wireless InkJet...

2 Answers

Error 1335


Method 2: Change the memory settings for installation To change the memory settings for installation, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type msconfig, and then click OK.
  3. On the BOOT.INI tab, click Advanced Options.
  4. In the BOOT.INI Advanced Options dialog box, select the /MAXMEM= check box, and then change the setting to 256 (or lower if your computer has less RAM).
  5. Click OK to close the BOOT.INI Advanced Options dialog box.
  6. In the System Configuration Utility dialog box, click Apply.
  7. Click OK to close the System Configuration Utility dialog box.
  8. Click Restart to the following message: You must restart your computer for some of the changes made by System Configuration to take effect.
  9. After you restart your computer, install Office as a Complete Install.
  10. After you install Microsoft Office, follow steps 1 through 8 to clear the /MAXMEM= check box.
By xIN3N

May 21, 2009 | Sun Java Studio Standard 5 (SSJI9501TL9M)...

1 Answer

New Printer Installation Error


ISSUE: When trying to install an HP LaserJet P2015 printer, a MSVCR80.dll error message is received.
SOLUTION: To resolve the issue, complete the following steps:
  1. Before installing the printer, disable any Anti-Virus and/or Firewall software. To disable the Anti-Virus and Firewall software in Microsoft Windows XP and Microsoft Windows 2000, press the Ctrl+Alt+Delete simultaneously to enter the Windows security screen. Then select Task Manager , select the Process tab, select Anti Virus and/or the Firewall Image , and end process on the software.
  2. Disable XP firewall. To disable the firewall in Microsoft Windows XP, right-click My Network Places , select Properties , right-click Local Area Connections , and then select Properties . Select the Advanced tab and remove the checkmark from Internet Connection Firewall .
  3. If the issue persists, before trying to install the printer, we suggest you complete follow the steps:
    1. For system clean boot to perform, click Start , click Run , type msconfig in the Open box, and then click OK .
    2. On the General tab, click Selective Startup , and then clear the Process System.ini File and Process WIn.ini File , and Load Startup Items checkboxes. You cannot clear the Load system Services and Use Original Boot.ini checkboxes.
    3. On the Services tab, select the Hide All Microsoft Services checkbox, and then click Disable All .
    4. 4. Click OK , and then click Restart to restart your computer.
    5. 5. When the system restarts, click Start , and Printers and Faxes . Delete all the printer icons.
    6. 6. Click Start , click Printers and Faxes , click File , click Server Properties , and then click the Drivers tab.
    7. 7. Select all the printer drivers individually, and click Remove . Remove all the drivers one by one.
    8. Click the Ports tab and delete the listed TCP/IP ports individually by selecting the Port and clicking Delete Port .
    9. Click OK , and then restart your computer.
    10. When the system restarts, begin the installation process. You may insert the installation CD into the CD-ROM and follow the onscreen installation steps to install the printer locally.
      NOTE: Do not connect the printer to the computer until prompted to do so during installation.

Oct 28, 2008 | HP LaserJet P2015dn Printer

2 Answers

Missing Operating System error


your bought compag computer is a new one , because that error is appears only if the hard drive or the harddisk is defective or damage. Your installation of windows xp is finished totally because sometimes the error is appears because the system installation is not finished and the os system cannot read. try to re install again the windows and delete the old partitions and create again if the problem is the same even there is no error in the installation until it's finished i say that the problem is in the harddisk. Maybe the harddisk develop a bad sector in the master boot record of the hardrive

Apr 15, 2008 | Compaq Presario 700 470024-192 Notebook

7 Answers

Installing error code -106


what this suggests is that the files cannot be transfered to the hard drive because of either you havent the latest version of .net http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&DisplayLang=en, or you are low on hard drive space or afaulty disc. download from the above link first, then if still not installing try copying all the installation files across to your pc and try again, but check you have enough hard drive space.

Aug 24, 2007 | Adobe Photoshop 7.0 for PC

2 Answers

RUNTIME ERROR


you will need to repair windows as there is a system error. Change the first boot device in the bios F2 or Del on boot up to your cdrom save and exit and then insert the cd before you re boot. Allow the cd to install the installation files, but when prompted instead of pressing enter to install windows, press 'R' to repair instead, at which point your C: drive will be shown, press 'Y' to answer yes to the c drive that needs to be repaired and press enter and allow a system repair, no docs or files will be lost as you are only repairing not formatting and installing.

Aug 15, 2007 | Microsoft Windows XP Professional With...

Not finding what you are looking for?
HP LaserJet P2015dn Printer Logo

1,223 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...