Question about Dell Inspiron 2200 Notebook

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No sound from computer

The sound on my computer just recently gave out on me for seemingly no reason. When it stopped working, I checked the volume bars to make sure nothing was muted, I restarted the computer, I installed the only sound driver update that was available for the computer and I even did a system restore to a previous date, but none of that worked.

I think that the sound card may have died on me, and I was wondering if there was anything else I could do that may help the problem.

I was also curious about something I heard. I was told that the sound card was part of an integrated system that also included the computers video card and the motherboard and that getting the sound fixed meant I would also have to get the whole motherboard replaced. Is that true for this laptop?

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  • Threesix Oct 27, 2008

    No flags or alerts come up in the device manager, and after doing a diagnostic it says that the Analog Sound Playback and the Record Playback features aren't working.


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  • 998 Answers

Yes that’s true. The sound circuit is integrated into the motherboard. Does your “Device Manager” have any yellow or red alerts or flags next to the sound device? To access the "Device Manager" go to the 'Control Panel", "Administrative Tools", "Computer Management" and select "Device Manager" located in the left side column (Windows XP). If there are no errors displayed, run the diagnostics on the laptop. Press and hold the <Fn> key while powering the system on.

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Thank You.

Posted on Oct 27, 2008

  • Walter H Boehm Oct 27, 2008

    I’m afraid that the motherboard has a problem. If the laptop is under warranty Dell will replace the motherboard.

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    Thank You.


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My volume control on my control panel is gray cant get any volume on my computer

Has the volume ever worked? Have you recently installed a new sound card or graphics card?
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I seemed to have lost my sound just to utube

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1 Answer

Sound is not working

There are some possible reasons why the sound is not working. It could be the volume control is in "MUTE", or the right sound card is not selected in the volume properties, or the speaker is defective.

Here's what you need to do:

1. Try to connect an external 2-channeled PC speaker. The computer should recognize the speaker and the sound should be transferred to the PC speaker. If the sound works on the PC external speaker, then you know that the volume control is NOT in mute and the sound card is selected. It means also that the built-in speakers could be defective.

2. If the same problem occur after connecting an external PC speaker, check the volume control, and make sure that the "MUTE" box is not checked. Then adjust the master volume.

* If everything's properly configured, but there's still no sound, check the volume properties under the Control Panel. Be sure that the correct sound card driver is selected. If that did not help, try to re-install the sound card driver.

* And the last option, contact the manufacturer and have them fix it for you.

Thank you and good luck!

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This could happen for several reasons. Of course, the first is that the speakers might have gone bad, but that is not usually the case.
The next reason would be if you have muted the speakers in the "sounds" option in the control panel. Check that. While there, be sure you have the volume up and not way down.

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Go to Start, Control Panel, Sounds and Audio Devices. Mute should not be checked. Go to the Sounds tab, slect Critcal Stop in the lower window. The line below that should show a wave file and in the middle a dark arrow. Click on the arrow. Sound? If none go to the Audio tab. The Sound playback and recording devices should the same and the default device may or may not be the same. Click Volume. No mutes selected and all sliders to the top. If none of this works then the operatings system has missing drivers and needs to be reinstalled and/or repaired.

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I can only suggest checking via your Control Panel > System > Hardware. Making sure the drivers are still installed. Also worth noting - Have you installed anything else recently - that may have stopped it... Also, try the help wizard via you help and support pages on your O/S

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The volume

There might be number of reasons
1) check your sound drivers are good. Start-->run--> type devmgmt.msc and check if u can see any yellow mark on sound devices
2) in control panel go to volume control and check if wave bar in not at bootom or mute button is not checked.
3) Go to start-->run--> type services.msc, check in windows audio if service is not stopped if its is then restart this service.
Hope it helps !!
Please rate my answer

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2 Answers

Sound problem

Couple of thoughts:
1) is mute on?
2) is the volume turned too low?

- assuming you have XP for the following -

3) if you open the control panel and go to 'sounds and audio devices', make sure the volume is 25-50%. Click advanced button and put all volume sliders at 25-50%. Make sure none of the 'mute' boxes are checked.
4) Right-click 'My Computer' and click 'manage'. From the list at the left, click 'Device Manager'. On the list at the right, is there any items under 'sound, video, and game controllers' that have a yellow exclamation or red x on them? If so, you'll likely need to reinstall the audio drivers.

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