Question about HP Pavilion dv6000z Notebook

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Wireless button Recently the wireless button stays on orange and will not connect. When plugged into modem/wireless router it's fine, I can connect. The button has stopped working. Any clue to what this might be?

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First, I recommend you to try checking in the Device Manager under Network Adapters if the Wireless card is being listed or not.
Follow the steps listed below to do so in Vista :
Click on the Start button and enter Device Manager in the search field.
In the results that are displayed, click on Device Manager
The Device Manager opens in a seperate window.
In this, click on the + mark next to Network Adapters to expand the tree.
If you are able to find the Wireless card entry under it, right click and uninstall and reinstall the Drivers using the Recovery Manager application.
You can also download the drivers for the wireless card from the link below :
ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37746.exe

NOTE : Clicking on the link may give an error message. Copy entire link and paste it in the address bar of a new web browser and press Enter.

Please save the file in the Notebook and double click it after the download completes to install the drivers.

However, if the Wireless card is not listed in the Device Manager, I recommend you to try updating the BIOS of the Notebook if it is installed with AMD Processor only by downloading the latest version of BIOS Update from the link below :
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38061.exe

NOTE : Clicking on the link may give an error message. Copy entire link and paste it in the address bar of a new web browser and press Enter.

Please save the file in the Notebook and double click it after the download completes to update the BIOS.

Unfortunately, if the issue persists even after peforming the above steps, I recommend you to get the Product Number of the Notebook which can be found printed on a white sticker pasted at the bottom of the Notebook indicated with P/N and check if it is listed in the Product Numbers listed in the link below :
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01300427

If your Notebook Product Number is listed in the link above, I recommend you to contact HP Chat Support for your Notebook and get free repair since the Notebook is among the few for which HP is offering free repair if the Notebook is instaled with AMD Processor and purchased and currently available in US and Canada.
You can find more information about this free repair offered by HP from the link below :
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01087277&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Best way is to copy the entire link and paste it in the address bar of a new Internet Explorer window and press Enter to open
Hope this helps....

Posted on Oct 27, 2008

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