Question about Whirlpool Washing Machines

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My washer will not agitate or drain. but it makes a hummimg noise. can you give me an idea as to what the problem could be?

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  • kristhack Oct 27, 2008

    Does the humming noise mean that the motor is running?

  • kristhack Oct 27, 2008

    if the belt broke wouldn't i have smelled something burning?

  • kristhack Oct 27, 2008

    Thank you! I will try that out. I really appreciate it. Have a good day, Kristin

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  • Whirlpool Master
  • 19,396 Answers

Check the following:

It doesn't agitate If your washer doesn't agitate, check these:

Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.

Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)

Clutch If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.

Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.

Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.

Transmission The transmission could have either of these problems:

  • Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.


  • The transmission may have a worn or broken gear, or some other internal problem.


If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.

Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.
From repairclinic.

Posted on Oct 27, 2008

  • Ginko
    Ginko Oct 27, 2008

    If you hear humming noise, like the motor is running, but it does not spin, then it may be the belt.

  • Ginko
    Ginko Oct 27, 2008

    The belt can have simply slipped out, in this case the machine won't spin at all.
    There is also an electronic control module that controls motor, and in some model a clutch.

    The first thing to inspect is always the belt, if it is not in tenstion there will be spinning problems, and if it slipped out, the machine won't spin at all.

    Here you get diagrams and parts, insert the model number.


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Posted on Jan 02, 2017

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