Question about Sony Playstation 3 (PS3) Console

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I can only watch Blu-Ray discs in letterbox format and no other

I've tried changing settings on both my TV and the PS3 but I only seem to be able to get pictures in a narrow letterbox format, is there any way to get the picture on full screen mode?

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I had the same problem. What you need to do is change your aspect ratio on your TV. Should be on your TV remote. While you wont get a full screen mode you will get very close. I cant remember what aspect I switch my plasma too I think Full mode. Anyways hope this helps.

Posted on Oct 27, 2008

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If there is no picture on the TV screen: Back to top
  • Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
  • There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
  • If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
  • Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.
If the DVD or Blu-ray Disc™ (BD) cannot be played, or the picture is distorted: Back to top
  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.
if non of that works you need to contact Sony at
1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Good Luck,
-Rel

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