Question about Neff H5470 Microwave Oven

2 Answers

NEFF H5470NOGB Microwave door latch fault

My H5470NOGB has developed a fault with the door. The door opens but when you close it it will not latch. The light and the clock works but you can't microwave of cause

Posted by on

  • Anonymous Mar 15, 2014

    Neff microwave door doesn't close

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 228 Answers

Theres a small plastic hook inside the door which holds a tension spring this will have snapped off stopping the latch from entering the lock its actually quite easy to fix the inner plastic frame can be unclipped with a small flat blade screwdriver exposing the hook mechanism and the spring will be lying in the bottom of the door frame you can reconnect it to the metal inner frame it stretches the spring a little more but it will never snap again ive done this loads of times with no probs otherwise you will have to replace the outer door to reinstate the broken hook.

Posted on Aug 05, 2009

  • 3 more comments 
  • John Sep 04, 2012

    I had the same prob...did as you told but Can't find the spring...

  • colin young Mar 28, 2013

    This worked, thanks. Not sure whether the spring will snap under increased tension, think it should be OK.

  • Phil May 04, 2013

    Great advice, worked a treat for me. The small piece of plastic that the spring hooks had snapped, I glued that with araldite and all is fine. Thank you.

  • Diggory Orr-Ewing
    Diggory Orr-Ewing Apr 18, 2014

    Hello, This page started my search as my Model developed the same symptoms. There is a great Youtube video show how to remove the door frame.https://www.youtube.com/watch?v=nIdT4kS3... I did that and indeed found the spring hanging loose. The Plastic hook was snapped from the body of the door also. I couldn't see how glue would be strong enough so here's what I did. 1, beneath the snapped hook there is a 'square' of door frame about 1cm x 1cm. I then fashioned a square wooden peg about 1.5cm long and the same dimensions wide as the 'square' recess. 2, Into this I drilled a very thin pilot hole. 3, I then used two pairs of needle-nose pliers to bend the end of a thin small nail over into an 'L' shaped. 4, Then tap this carefully into the pilot hole, it should be a snug fit. Be careful not to split wood. I used Pallet wood. N.B. Make sure you leave a tiny gap on the left hand side of the wooden peg, this is so the internal door frame can squeeze in again - IMPORTANT. 5, This was then inserted into the recess with the hook of the nail facing down. 6, reattach the spring and push back into place the doorframe. Hey presto, it worked and will probably be better than the original plastic hook for sure! Cheers All.

  • Anonymous Sep 14, 2015

    Hi - Thanks for the good advice - It was easy to take door apart - I attached the spring to the inner metal frame with a cable binder - super easy. But it is really a silly construction - looks like "sollbruchstelle" (german for piece designed to break)

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My top tab broke whiich guides the latch up and down. what a stupid design. plastic will degrade over time. i macguyvered a solution fixing the broken tab to the latch and holding in place with elastic bands around the guide post. now the plastic tab slides up and down against the door frame,rather than the post sliding through the tab when it was attached to the door frame. just a flimsy design. but thanks to the solutions posted i figured out how to get in there.

Posted on Jan 15, 2014

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My microwave intermittently blows the downstairs sockets


If it is tripping the breaker when you just close the door, I think it might be one of the door switches that the latch activates. There are usually 3 switches behind the latch holes in the microwave. One is a safety monitor switch that is suppose to blow the internal fuse if the microwave is started and the door is not closed properly. It should blow the micro fuse before the house breaker unless you have a weak house breaker. It will do the same thing if start is pressed and it senses a problem with the door. You say the problem is intermittent so I assume you do get it to work at times so I'm guessing most of the microwave is OK. I'm pretty sure you have a door switch problem--- either out of adjustment ---or 1 of them going bad.

Apr 03, 2014 | Neff Microwave Ovens

1 Answer

Lock faults


test this steps and fix it. God bless you

  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
  2. Door springResponsible for keeping downward pressure on the door hook, the microwave door spring can begin to malfunction. If this part is broken and prevents you from opening your microwave door, replacement is necessary.
  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
  4. Door hookIf your microwave door will not release properly, the door hook could be damaged. Located inside the door, the door hook is made of plastic and prone to breakage with extended use or age. As this part is unable to be repaired, the only option is to replace it.
  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
  6. Handle actuatorIf the microwave door will not open the plastic handle actuator could be broken. Connected between the door button and the door latch assembly, this plastic part could become damaged and brittle over time, which makes breaking inevitable. If this occurs, replace the handle actuator to get your microwave fully functional again.

Read more: http://www.appliancepartspros.com/repair-help/microwave-repair-help.html#11#ixzz2aaubHCcG
http://www.appliancepartspros.com

Jul 30, 2013 | Sharp Microwave Ovens

1 Answer

I have a amana road range microwave and the door won't close . AMV3204VAB-0


proceed according . God bless you

Open Lever


If the microwave door won't open the open lever might be broken. This part can be replaced separately.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Door Spring


If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Door Latch


If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Door Hook


If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Button Spring


If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Button


If the microwave door won't open the button might be broken internally. The button can be replaced.

Enter your model number to see parts for your microwave.

Help me find my model number
picunavailable175.jpg

Handle Actuator


If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.
d31f5fb8-f006-4b06-9ef7-cd77a15f3422.gif

Apr 02, 2013 | Microwave Ovens

1 Answer

Door latch


see this causes and fix it. God bless you
Open Lever If the microwave door won't open the open lever might be broken. This part can be replaced separately.

Door Spring If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.

Door Latch If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.

Door Hook If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.

Button Spring If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.
Button If the microwave door won't open the button might be broken internally. The button can be replaced.

Handle Actuator If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.

10_16_2012_1_56_17_pm.gif

Oct 15, 2012 | Samsung SMH9187 Microwave Oven

1 Answer

Neff H7871 oven door does not stay closed. Catches do not appear to be working


The door latch is either cracked or broken.The door when gets closed the door latches clicks.But if the door latch is loose or cracked it will not click and door will not close.The door needs to be disassembled and the door latch has to be replaced, if the latch is cracked.Also to check the latch from inside the door needs to be removed.-------- This will help.thanks.Helpmech.

Jun 29, 2011 | Neff Microwave Ovens

1 Answer

The button to open the door doesn't work so the door is permanantly shut


you will find there is a broken plastic latch this part will need to be replaced you can open the door if you take the top off and manual lift the latch



need more help let me know

Jan 18, 2011 | Neff H5642 Convection / Microwave Oven

1 Answer

My h5470nogb/03 900 watt microwave cuts out after 20 seconds what is the problem please


Possibly the magnetron is not producing power and as the cavity temperature is not rising, it cuts out.
Is there an error code in the display?

Jan 02, 2011 | Neff H5470N0GB Microwave Oven

1 Answer

NEFF H5430NOGB Integrated oven - door won't close, the ;hooks on the door itself seem to have gone loose so they ill not clikc inot place when trying ot close, door just flops open.Amy ideas???


I had this problem. The spring inside the door which pushes the the latches down had broken (plastic peg had broken off).

I managed to fix it by attaching the broken end of the spring to the door frame using a small nylon cable tie using the small hole in the plastic fingers which was already there. Note you need to remove the inside door surround.

See the following link to remove the plastic cover on the door

http://www.fixya.com/support/t1267577-replace_front_glass_door_neff_microwave




I had an interim solution which was to tie some thin string to the latch and feed it under the door and pull on the string when closing the door (when it should be latching.

.





It was

Dec 06, 2010 | Neff H5430 Convection Microwave Oven

1 Answer

Neff 5470 used for 20 min then just cut out


Take it back to where you bought it from and get a new one!

May 19, 2009 | Neff H5470NOGB 900 Watts Microwave Oven

1 Answer

Broken front glass door


Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

f704a9a.jpg

Nov 20, 2008 | Neff H5470NOGB 900 Watts Microwave Oven

Not finding what you are looking for?
Neff H5470 Microwave Oven Logo

2,625 people viewed this question

Ask a Question

Usually answered in minutes!

Top Neff Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

8820 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Bob Farthing

Level 1 Expert

17 Answers

Are you a Neff Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...