Question about Brother MFC-5840CN All-In-One InkJet Printer

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Showing unable to clean

How do I open the printer and change the ink absorber and reset the counter?

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  • jmerchant29 Oct 28, 2008

    I'm have the same issue, LCD shows "Unable to Clean". I have the manual and nothing in there about resetting the absorber.

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You must to find service manual for your printer, for example at www.nodevice.com and you'll can reset absorber ))) Don't open your printer! 

Posted on Oct 27, 2008

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1 Answer

Clean unable 46, how will i remove the message and how do i fix it?


Replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.

for how to reset the purge counter read here

May 24, 2011 | Brother Printers & Copiers

1 Answer

My printer says it's unable to clean 46? it's a mfc printer LC-51 Series ink


Please note that this error code appears when the container in the printer that is responsible for storing used / discarded ink is full or registers as full.

The following instructions will guide you through the process of resetting the printers self clean counter so the error will go away but in the event that the ink absorbing box is actually full and this is not an erroneous message the error message will trigger again immediately.

Machine Error 46 - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.


Also please note that if the ink box is full and the error code is reset the printer may begin to spill out excess used / discarded ink.

I suggest purchasing a new ink absorber box and installing it.

May 04, 2011 | Brother MFC 420CN All-In-One InkJet...

1 Answer

How can I change the foam pad that absorbes ink? What part is that called?


Hello

Its better to just remove them clean them up and replace it in the printer, because usually some printers require a reset code to re-set the waste ink counter. If the counter is not re-set there will come a time when then printer will refuse to print.

Here is how to clean your waste ink absorber;

Open the printer and locate the waste ink absorber near the ink cartridge.

Remove the absorber pad and hold it in cold water while squeezing the ink out. It would be wise to wear gloves while doing this, because the ink in the pad will leave stains.

Use paper towels to dry the waste ink absorber pad. Let it dry completely before installing it back in the printer.

Reinstall the ink pad into the printer and run a test page to make sure it works.

Apr 20, 2011 | Epson Stylus Photo R300 InkJet Printer

1 Answer

It says "unable to clean"


Machine Error 46 - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Dec 20, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Waste ink absorber is full and need to be replace unable to print


The waste ink absorber is a pair of pads at the bottom of the printer paper path (one on each side). You can order replacement pads from a service center. Alternatively, you can resuse them. First, you need to pull the old pads (have plenty of paper towels handy). This can take nearly disassembling the printer. Then rinse the pads with running water until they are clean and then let them dry, if you want to reuse them. Once dry, reinsert them and reassemble the printer.

Next you need to reset the counter for the waste ink absorber. With the printer plugged in but off. Press and hold the Stop/Reset button then press the power button. Once the Power light is lit, press the Stop/Reset button twice while holding the Power button. Release the buttons in any order and the printer is in a service mode. With the lights Green, press and release the Stop/Reset button four times (the light will go orange and green alternately and will be green at this command). Set the counter to zero. Press the Power button to save the setting. Then turn on the printer normally.

Do not reset the counter until the waste ink absorber is cleaned/replaced, you will get ink everywhere.

Please note that the printer was designed to fail about the same time that the waste ink absorber counter hits the point that locks the unit. (ie the waste absorber doesn't get full while the unit is under warranty), the printer may have additional failures soon.

I hope this helps.

Cindy Wells

May 08, 2010 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Unable to clean see troubleshooting and routine maintenace chapter in user guide. Do not have user guide to hand.


Unable to clean means the ink absorber box is full. You will need a shop to replace the waste ink absorber box and then reset the waste counter in service mode.

Jan 29, 2010 | Brother DCP 115C All-In-One InkJet Printer

2 Answers

DCP-110c is showing machine error 46. I have followed instructions as per cene765 solution #1 withput success. I get as far as 'maintenance 80 display. Pressed 'mono start' many times but still displays...


Many thanks - I fixed the error 46 by following the helful solution provided below.

mydcp110c


Rank: Apprentice
Rating: 86%, 8 votes

Hello!

Here is the "Unable to Clean" (code 46) solution:

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.

Solution no. 1. (DCP-110C):

The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times.this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

Dec 11, 2009 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Ink absorber


actually ink absorber is full means you printer inside got small pieces towel
to absorb ink. but Canon PIXMA printers display an error when a certain internal counter suggests that the ink absorber may be full. If you've done a lot of printing, the ink absorber may actually be full and you might need to have it cleaned or replaced to ensure the best printing quality. However, if you haven't printed that much or you have and you just need to print something right this minute, there is a way to reset the counter and stop the error from showing up again

please try go to this website :
http://ij-forum.blogspot.com/2008/09/how-to-reset-ink-level-of-fine.html
the you go left hand side download General Tools (EEPROM Resetter) Collection and install on you cpu.

after download remember to turn on printer before install it.then go to Reset ink counter by clicking Reset main on waste ink counter menu

try this if can't i think you need send to shop for technician to open it and clearning for you....

Aug 17, 2009 | Canon PIXMA iP1600 Printer

2 Answers

How can i solv E27


Cause: Waste ink absorber full or platen waste ink absorber full. Reset absorber counter.

Nov 20, 2008 | Canon PIXMA MP160 All-In-One InkJet...

3 Answers

Unable to clean ... Brother MFC 3240C


Machine Error 46, Purged Ink Box Full

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An initial purge, for example, advances the purge counter by 187 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unusable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: unplug the unit, hold down the Menu/Set key, re-insert the power plug while holding down the Menu/Set key. The internal Machine Error Code will be displayed. Unplug and re-plug the unit again before continuing to the steps below.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the up arrow key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

May 27, 2008 | Brother MFC-3240C All-In-One InkJet...

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