Question about HTC G1

4 Answers

Sync is currently experiencing problems

When I tried adding a contact, i got this error message: "sync is currently experiencing problems".

What does this mean?

Any thoughts or ideas on how to fix this?

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  • 7 more comments 
  • mrfooter Oct 28, 2008

    I get the same message Sync is currently experiencing problems. It will be back shortly. with a red exclamation mark. This is only on contacts and it has been for two days now.

  • lucidrem Oct 29, 2008

    this has been going on since day two of having the phone .. it seems to be sync'ing the contacts just fine .. minus one little glitch .. it's not sync'd with the photos for some people .. the error will NOT go away and certain contacts are still without a photo .. yet some others sync the photo no problem

  • Boludo Nov 13, 2008

    It has been over four days with the same error. I tried all the above and it did not work. T-Mobile told me that it is a known error and except a factory reset, there is not current fix. Oh, they also do not guarantee that it will work

  • wjackson2 Nov 17, 2008

    I've been having the same issue for about a week now. I suspect that an OTA update will fix this.

  • AMH03 Nov 17, 2008

    I am having the same problem and I am going to try taking the battery and the sim card out to fix it.

  • cocos Nov 21, 2008

    exactly the same here, its trying but says error message, not synced for 3 days now....

  • Anonymous Nov 25, 2008

    I synced it first day I got it. Ever since then I've turned off my contacts sync. Today I tried to sync, and it hasn't worked. I tried doing it via 2G only, since I heard TMobile has 3G issues. Also doesn't work. Might need to go to wifi connection.

  • Anonymous Feb 09, 2009

    My phone is having the same issue... Hopefully the removal of the battery and SIM card will fix it.

  • lucidrem Feb 20, 2009

    I had this problem since I first got it. Something happened to the data on the phone I guess. I just wiped the phone and started from scratch and it hasn't happened since.



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I had the same problem and resolved it next way. First backed up all my contacts on G1 with myBackup, then deleted all my contacts on Google from laptop. Autosync all the time was on, so all contacts was deleted from my G1 also. After that I restarted the phone, and restored my contacts with myBackup. When my G1 tried to sync it asked me what to do, because it have too many items to delete (from "All contacts" category on Google). I've chose "delete". You may try other choice. After few minutes I've had exact all my contacts from G1 on Google no less, no more, and no sync error. Remember: just in case, backup all your contacts on G1 or Google before deleting them, to prevent them from beeing lost!! Good luck.

Posted on Feb 20, 2009

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Wipe the phone. This will take all contacts off the G1. Go thru the whole process of entering your login info again and the contacts will sync from Google. That did it for me.

Posted on Feb 20, 2009

  • Linda Collins
    Linda Collins May 19, 2014

    I've done that before just to have it re-occur.


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I had the same problem and it lasted for saveral days until I took the battery and sim card out and reinstalled them. It then came back up sync.
That solved it for me.

Posted on Nov 05, 2008

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What this means is Google is probably updating their sync / Gmail somewhere dwn the line. not a major problem, give it an hour or so and it should be Ok !

Posted on Oct 27, 2008

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